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Big City Optical - Lincoln Park on Clark Street

4.8

About this business

Location details

2743 N Clark St, Chicago, IL, 60614, United States

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WeekdayScheduleStatus
MonClosed
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.8192 reviews
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Victoria Bracken's profile image
Victoria Bracken 
2 weeks ago

Wish I would’ve read the reviews. Customer service is great, BUT if you get an eye exam here just know they will sneak in a retinal exam without letting you know beforehand. I have contacted them to escalate this as it had a costly co-pay through my insurance. I was not told prior to receiving services and they asked for payment after services and it was shocking. Would NOT recommend for eye exams. 

Adrian Carballeira's profile image
Adrian Carballeira 
a month ago

Acuvue rebate is a scam. They told me I would get a rebate for $150 but when I submitted the rebate it only came out to $50. Then when I called asking for help they told me the rebate would only be $100 total and I’d have to contact Acuvue. Rebates are specifically designed to create a lot of complicated paperwork to make you jump through hoops so that people will fail to actually get the rebate reward. For example, Acuvue wants me to mail in a physical paper copy of the receipt to get even the $50 rebate. There’s no reason ... read more

Harold & Mona shabelman's profile image
Harold & Mona shabelman 
a month ago

I needed a repair. A friendly employee took my glasses, spent a half hour repairing it and would not accept any money for the repair. Where do you find that kind of service anywhere? 

ME K's profile image
ME K 
2 months ago

Long overdue review! The team at this location knows exactly what they’re doing. From the moment you walk in, I was greeted by a warm, welcoming, and knowledgeable staff who are truly at the top of their game. They took the time to listen, they never resorted to high-pressure sales tactics, and went above and beyond to make sure I was completely satisfied. I honestly can’t say enough about how enjoyable it was working with this team. A special shout-out to Danae, Summer, and Rudy. Thank you for helping me find not just one, ... read more

Allison Lopac's profile image
Allison Lopac 
3 months ago

This is a few months overdue, but I came into town and completely forgot to bring more of my daily contacts! On a hope and a prayer, I walked into BCO asking if I could potentially snag a few of their free samples just to hold me over for my weekend trip. Wish I remembered his name, but the employee (maybe manager?) hooked me up and truly saved the day!! Great place, great customer service! Would recommend :) 

Frequently asked questions about Big City Optical - Lincoln Park on Clark Street

How is Big City Optical - Lincoln Park on Clark Street rated?

Big City Optical - Lincoln Park on Clark Street has a 4.8 star rating with 192 reviews. 

When is Big City Optical - Lincoln Park on Clark Street open?

Big City Optical - Lincoln Park on Clark Street is closed now. It will open tomorrow at 10:00 a.m. 

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