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Big City Optical - Lincoln Park on Clark Street
- Healthcare
- Chicago, IL
About this business
Location details
2743 N Clark St, Chicago, IL, 60614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Wish I would’ve read the reviews. Customer service is great, BUT if you get an eye exam here just know they will sneak in a retinal exam without letting you know beforehand. I have contacted them to escalate this as it had a costly co-pay through my insurance. I was not told prior to receiving services and they asked for payment after services and it was shocking. Would NOT recommend for eye exams.
Acuvue rebate is a scam. They told me I would get a rebate for $150 but when I submitted the rebate it only came out to $50. Then when I called asking for help they told me the rebate would only be $100 total and I’d have to contact Acuvue. Rebates are specifically designed to create a lot of complicated paperwork to make you jump through hoops so that people will fail to actually get the rebate reward. For example, Acuvue wants me to mail in a physical paper copy of the receipt to get even the $50 rebate. There’s no reason ... read more
I needed a repair. A friendly employee took my glasses, spent a half hour repairing it and would not accept any money for the repair. Where do you find that kind of service anywhere?
Long overdue review! The team at this location knows exactly what they’re doing. From the moment you walk in, I was greeted by a warm, welcoming, and knowledgeable staff who are truly at the top of their game. They took the time to listen, they never resorted to high-pressure sales tactics, and went above and beyond to make sure I was completely satisfied. I honestly can’t say enough about how enjoyable it was working with this team. A special shout-out to Danae, Summer, and Rudy. Thank you for helping me find not just one, ... read more
This is a few months overdue, but I came into town and completely forgot to bring more of my daily contacts! On a hope and a prayer, I walked into BCO asking if I could potentially snag a few of their free samples just to hold me over for my weekend trip. Wish I remembered his name, but the employee (maybe manager?) hooked me up and truly saved the day!! Great place, great customer service! Would recommend :)
Frequently asked questions about Big City Optical - Lincoln Park on Clark Street
How is Big City Optical - Lincoln Park on Clark Street rated?
Big City Optical - Lincoln Park on Clark Street has a 4.8 star rating with 192 reviews.
When is Big City Optical - Lincoln Park on Clark Street open?
Big City Optical - Lincoln Park on Clark Street is closed now. It will open tomorrow at 10:00 a.m.
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