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Big City Optical - East Lakeview on Broadway Street
- Healthcare
- Chicago, IL
About this business
Location details
3232 N Broadway, Chicago, IL, 60657, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
I knew I had to get my eyes tested before the end of the year for insurance reasons, and December is always hard to get an appointment. (Flexible spending is about to expire and everyone is doing the same thing). I have been in a few other optical stores but only found the run-of-the-mill styles. Walking around East Lakeview we decided to stop at Big City Optical. Evelyn welcomed us as we entered. As I looked around, I was finding real options. I told Evelyn what I would like to find. Being the pro that she is knowing her st... read more
I stopped by this place with my young daughter to ask about getting her eyes tested. Since I’m new to the system, I hadn’t booked an online appointment — but the “Get your eyes tested here” sign outside clearly suggests walk-ins are welcome. The manager’s attitude was dismissive and unhelpful, making us feel like we didn’t belong there. There was no courtesy or effort to guide us, and the entire interaction felt uncomfortable, especially with a child present. We walked out feeling unwelcome and will not be returning. If you ... read more
Deceptive Practices, beware of terms changing retroactively! I bought a pair of glasses from Big City Optical on October 7th of 2024 at the East Lakeview location. When I bought the glasses Big City Optical offered a complimentary 1-year warranty. My glasses got bent so I went into the Logan Square store to get my complimentary repair. I was informed my repair wasn't covered because I hadn't bought the warranty. Thinking I must have been mistaken about the earlier warranty and not wanting to cause a hassle for the nice lady ... read more
It’s always a pleasure visiting Dr. Schumacher and the team. The staff is welcoming, professional, and takes the time to explain everything clearly. I highly recommend them to anyone looking for excellent eye care.
I just had the best experience at Big City Optical in East Lakeview! Michelle and team as well as Dr. Jacob were so helpful, knowledgeable and fun! I left with a great deal, a good solution to my vision needs and 2 fabulous pairs of glasses! Incredible service and I sure will continue to go back!
Frequently asked questions about Big City Optical - East Lakeview on Broadway Street
How is Big City Optical - East Lakeview on Broadway Street rated?
Big City Optical - East Lakeview on Broadway Street has a 4.6 star rating with 573 reviews.
When is Big City Optical - East Lakeview on Broadway Street open?
Big City Optical - East Lakeview on Broadway Street is open now. It will close at 7:00 p.m.
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