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Big City Optical

4.7

About this business

Location details

38 E Grand Ave, Chicago, IL, 60611, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.7196 reviews
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Patrick Kenger's profile image
Patrick Kenger 
on Google
2 days ago

Super helpful! Had to come in last minute for contacts and they were very accommodating. Great staff. 

Stacy Koebel's profile image
Stacy Koebel 
on Google
3 days ago

The ladies in the store were so friendly and helpful. 

Yi Li's profile image
Yi Li 
on Google
a week ago

Experience was so horrible that the doctor applied very strong blue light directly to my eyes without asking me ahead, and their spill fluorescent test dyes on my T shirt. Worst experience ever. 

Kevin C's profile image
Kevin C 
on Google
3 weeks ago

I had a GPC flare up and it was the most difficult eye experience I’ve ever have to deal with to date. Dr. Anslee is an absolute angel. Her ability to be compassionate and caring when I’ve had a hard time with this is unmatched. She has been extremely patient with me as I ask the same questions a million times over and she is very good at strong expectation setting, not sugar coating, and articulating complex concepts into bite size easily manageable points of data for not only myself to understand but for my fiancée to unde... read more

Tyra Campbell's profile image
Tyra Campbell 
on Google
4 weeks ago

Went here for the first time a few months ago and unfortunately did not have a good experience with the product, although the customer service was good. First, my glasses did not arrive in the time they stated. Which happens, I know. But then, about 2-4 weeks after receiving the glasses, THEY BREAK! Not because of my actions, but because the screw came loose. So I take them back to the store and ask them to screw it back in. They tell me the screw itself is bent, and they can not screw it back in. Mind you, these glasses wer... read more

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Frequently asked questions about Big City Optical

How is Big City Optical rated?

Big City Optical has a 4.7 star rating with 196 reviews. 

When is Big City Optical open?

Big City Optical is closed now. It will open tomorrow at 9:00 a.m. 

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