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Big City Optical
- Healthcare
- Chicago, IL
About this business
Big City Optical is a locally owned Optometric chain with locations throughout Chicago and the Northern Suburbs. We specialize in advanced digital eye exams and have an amazing selection of designer brands for all styles. We hold dear to us the relationship we have with each client and through the integration of digital imaging and electronic medical records can manage all forms of ocular disease from any location. Our opticians specialize in fitting eyewear that simply works and also know that how you look in your eyewear i... read more
Location details
38 E Grand Ave, Chicago, IL, 60611, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I needed my prescription glasses tightened and there was a missing screw on the left side. Alannis took care of it in 2 minutes and I was in and out. She cleaned the glasses and sent me on my way, ahead of schedule. Thank you for the great customer service, Alanis!
I cannot recommend this place more, and I want to give a huge shout out to Dr. Anslee Karedan. I have had two severe eye infections since moving to Chicago. Big City Optical was able to get me seen within 24 hours both time, and Dr. Karedan was my physician both times. She is thorough, explains what she is doing and why she prescribes anything, and is overall just a kind, caring soul. She also ensured both times to follow up with me and check everything healed correctly. In addition to stellar medical care, they also provide... read more
I’m not a patient here and don’t even live in the city. Still, when I called Alannis and told her that I was visiting from out of town and left my contacts, Alannis readily provided me with excellent customer service both over the phone and in person. If they do that for non-existing patients, imagine what they do for their patients.
The staff here were wonderful and I had a great experience.
Fixed my eye glasses for free!
Frequently asked questions about Big City Optical
How is Big City Optical rated?
Big City Optical has a 4.7 star rating with 190 reviews.
When is Big City Optical open?
Big City Optical is closed now. It will open at 9:00 a.m.
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