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38 E Grand Ave, Chicago, IL, 60611, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 7:00 p.m. | |
Tue | 10:00 a.m. to 7:00 p.m. | |
Wed | 10:00 a.m. to 7:00 p.m. | |
Thu | 10:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Super helpful! Had to come in last minute for contacts and they were very accommodating. Great staff.
The ladies in the store were so friendly and helpful.
Experience was so horrible that the doctor applied very strong blue light directly to my eyes without asking me ahead, and their spill fluorescent test dyes on my T shirt. Worst experience ever.
I had a GPC flare up and it was the most difficult eye experience I’ve ever have to deal with to date. Dr. Anslee is an absolute angel. Her ability to be compassionate and caring when I’ve had a hard time with this is unmatched. She has been extremely patient with me as I ask the same questions a million times over and she is very good at strong expectation setting, not sugar coating, and articulating complex concepts into bite size easily manageable points of data for not only myself to understand but for my fiancée to unde... read more
Went here for the first time a few months ago and unfortunately did not have a good experience with the product, although the customer service was good. First, my glasses did not arrive in the time they stated. Which happens, I know. But then, about 2-4 weeks after receiving the glasses, THEY BREAK! Not because of my actions, but because the screw came loose. So I take them back to the store and ask them to screw it back in. They tell me the screw itself is bent, and they can not screw it back in. Mind you, these glasses wer... read more
Big City Optical has a 4.7 star rating with 196 reviews.
Big City Optical is closed now. It will open tomorrow at 9:00 a.m.
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