Bickford Senior Living

Doug Achterhof 

on Google

a month ago

We recently had to find an assisted living facility for our Mother. We checked out five facilities. Bickford Crown Point quickly became our only choice. The director Beth took a lot of time with us and was very helpful and responsive during the transition process for Mom. Beth’s caring nature is so evident and it carries over to the staff.The Bickford team has done a great job helping Mom adjust to her new life. We are confident that Bickford of Crown Point was the right choice for us. 

Angela Puryear 

on Google

5 months ago

I would not recommend this assisted living facility to anyone who cares about the well-being of their loved ones. The management is disorganized and unresponsive, creating a stressful and unsafe environment for both residents and staff. I witnessed and heard of multiple instances where residents were neglected, their needs overlooked, and their dignity ignored. Staff are overworked, under-supported, and often spoken to disrespectfully by those in charge. This facility appears to prioritize profit over people, and it shows in... read more

Heaven Marie 

on Google

7 months ago

Working at Bickford was a terrible experience for me. I wouldn’t recommend anyone’s family to stay here or anyone to work here The staff doesn’t care about anyone and will put you at risk for losing your license. 

Jodi C 

on Google

7 months ago

My sister and I looked into this place about 3 months ago for my parents. Despite the fact the rooms are very small for two people, we still decided to put the $500 deposit down and hoped a bigger room would soon becoming available. After visiting another Assisted Living facility the very next day, we found another place that would fit out parents' needs better. We immediately informed Bickford and requested our $500 be refunded. We were told it would be mailed to us. That was 10 weeks ago. We have yet to receive the $500 ch... read more