Bickford Senior Living

Xmen137 Xmen137 

on Google

4 weeks ago

FYI - don’t give Bickford a $500 down payment unless you are 80% sure that you or your parent will reside there. Unfortunately Bickford was the first assisted living facility I visited on behalf of my father. I made the mistake of falling for their “there’s only 1 room left, you better put down a $500 deposit” spiel. I gave them my credit card and the $500 was gone in less than a minute. But when my father chose a different facility and I requested my money back, they wouldn’t simply refund my money on the credit card. It ha... read more

Doug Achterhof 

on Google

6 months ago

We recently had to find an assisted living facility for our Mother. We checked out five facilities. Bickford Crown Point quickly became our only choice. The director Beth took a lot of time with us and was very helpful and responsive during the transition process for Mom. Beth’s caring nature is so evident and it carries over to the staff.The Bickford team has done a great job helping Mom adjust to her new life. We are confident that Bickford of Crown Point was the right choice for us. 

Angela Puryear 

on Google

10 months ago

I would not recommend this assisted living facility to anyone who cares about the well-being of their loved ones. The management is disorganized and unresponsive, creating a stressful and unsafe environment for both residents and staff. I witnessed and heard of multiple instances where residents were neglected, their needs overlooked, and their dignity ignored. Staff are overworked, under-supported, and often spoken to disrespectfully by those in charge. This facility appears to prioritize profit over people, and it shows in... read more

Heaven Marie 

on Google

a year ago

Working at Bickford was a terrible experience for me. I wouldn’t recommend anyone’s family to stay here or anyone to work here The staff doesn’t care about anyone and will put you at risk for losing your license.