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Bickford Senior Living

3.0

About this business

Location details

3432 Capital Ave SW, Michigan 49015, Battle Creek, MI, 49015, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.030 reviews
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Kristen's profile image
Kristen 
on Google
a month ago

Update 7/2025: After calling numerous times and numerous people over the past several months with proof of the neglect and financial abuse Bickford has refused to reach back out. Since I've had my loved one home I've had so many doctors and people we know express to me how much better he's doing and he has made so much progress that their staff tried to say he wouldn't/couldn't accomplish. Please do not leave your loved one in their care. If you have any issues(even with photos and paperwork for proof), their District Direct... read more

Laurie Wiseman's profile image
Laurie Wiseman 
on Google
10 months ago

Just.Don’t. High turnover. Lack of ongoing communication. Difficulty in paying. Understaffed to meet the individual needs. Concerns with hygiene/smell, etc. I’m a patient person & I’m not saying there aren’t some who work very hard at their jobs, but after 10 weeks at this facility, we are over it! Frustrations abound! 

Kristen's profile image
Kristen 
on Google
11 months ago

I would wait until they have staffing issues and care figured out. Negligence happening in many areas(housekeeping, personal care, safety, communication, etc) not just with my family member but others as well. There are a few staff members that truly care and make an effort whom we appreciate immensely but unfortunately they are outnumbered at the moment. This has been happening on and off for the last few years.The cost of care has increased by $2500(without change of mental status/needs) yet care supplied has decreased dra... read more

KIMBERLY's profile image
KIMBERLY 
on Google
a year ago

Your response to this review is automated your not even addressing the issues, you send out automated replies, get with the program.Please reconsider Bickford Assisting Living as your future home. Good management comes with positive outcomes in this case not so much. Bickford residents should be treated with the utmost care the facility can offer, they should know and feel they are a priority, staff should always be available at all hours, meals should be distributed equally and not be short or run out. Assisting living is p... read more

Anonymous's profile image
Anonymous 
on Google
a year ago

Your response to this review is automated your not even addressing the issues, you send out automated replies, get with the program.Please reconsider Bickford Assisting Living as your future home. Good management comes with positive outcomes in this case not so much. Bickford residents should be treated with the utmost care the facility can offer, they should know and feel they are a priority, staff should always be available at all hours, meals should be distributed equally and not be short or run out. Assisting living is p... read more

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Frequently asked questions about Bickford Senior Living

How is Bickford Senior Living rated?

Bickford Senior Living has a 3 star rating with 30 reviews. 

When is Bickford Senior Living open?

Bickford Senior Living is open now. It will close tomorrow at 12:00 a.m.  

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