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Bickford of Bourbonnais
- Assisted Living Facilities
- Bourbonnais, IL
About this business
Visit our Bickford Senior Living location in Bourbonnais today! Contact us with any assisted living and community questions.
Location details
100 Jones Dr, Bourbonnais, IL, 60914, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could give zero stars, I would. I'm extremely disappointed with Bickford of Bourbonnais. We planned for my mother, who has advanced Alzheimer’s disease, to move in, but we ultimately chose to keep her at home. Although we signed some initial paperwork, she never moved in and never received any services from the facility. Now, Bickford is trying to charge us $2,635.00 for absolutely nothing. My mother is 73 and on a strict fixed income. This is outrageous, unethical, and feels like pure greed. Families dealing with the c... read more
Watch out for Arianna!! Went there to just tour the place. Did the tour, Arianna sits us down, saying there's only 1 room available. We can hold it for 5 days without charge. Blah blah blah. She straight up lied to our faces. I tried canceling on Monday by sending her a text to get ahold of me, of course she didn't respond to my text. Finally on wed i text saying im gonna pass on sending my mom there, low and behold she got right back with me. She knew what she was doing. Ended up getting charged $1500. The reason I declined... read more
Alot of the residents apartments are fifthy,dried up Bm stains all over the carpets in alot of the apartments,Carpets are very dirty and urine stained.You are required to clean about 15 apartments daily.Along with changeing the lines and making bed and washing the dishes when needed daily in each apartment.And they want you to also shampoo carpets,pay rate 15.50 an hour.Also have to clean the common areas and restrooms.Wonder why they cant keep a housekeeper.Woth place I have ever worked at after a month i left.Would you wan... read more
My grandmother was recently hospitalized. It was discovered that she had an infection that was left untreated. We were told a nurse was checking on her weekly. They didn’t. She’s not getting the care with nursing, housekeeping, bathing, or laundry. We go biweekly to visit and her room is a mess. It’s hard to find another facility but not impossible. Bickford can do better. They need to hire staff to take care of the residence and have them accountable if they do not provide the services contracted to provide. The executive d... read more
The best work environment❤️. Everyone is here to help when needed. I absolutely love having the opportunity to take care of so many amazing people here!
Frequently asked questions about Bickford of Bourbonnais
How is Bickford of Bourbonnais rated?
Bickford of Bourbonnais has a 4.6 star rating with 99 reviews.
When is Bickford of Bourbonnais open?
Bickford of Bourbonnais is closed now. It will open at 9:00 a.m.
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