Bice Rentals

Tricia Z. 

on BBB

6 years ago

I have been renting thru Bice for a few months now. Within this time my hot water has gone out twice, my air conditioner has gone out once, my heat has gone out, my dishwasher has broken, and the list just keeps going. Now I have no hot water and am being told that I have to wait days before someone even comes out to take a look at it. So I’m expected to have my children including babies go into hyperthermia just so they can get clean. When I complained to the Supervisor I was told that I can always move out!! I said I’m goi... read more

Alyssa L 

on BBB

7 years ago

I had a really disappointing experience with Bice. My Fiance and I was looking for a condo or townhome and we love the Roscoe area so we looked to Bice. The process started out ok for application and everything and Bridget seemed to be helpful. Once we got approved, we found out that we would need to put a double security deposit. I asked about it and I was informed that management will not budge and I cannot talk to them about it. I found that a really odd policy especially when you have no idea what the reason is for that.... read more

Melissa Gallagher 

on BBB

7 years ago

I rented from this company for 2 1/2 years. I just received a bill for damage of $1400 to the walls, I left a TV bracket and a curtain rod amd two nail holes. I have pictures of every room in this house. The property was in immaculate condition when I vacated. It is I fathomable that i will not only not receive a full deposit but am charged extra. If I do not receive a refund, I promise you nobody will. This is obviously a pure profit center for this company. I would be ashamed as humans to work for bice rentals. 

Ashur K. 

on BBB

7 years ago

I initially enjoyed being a tenant here, and things just kept getting worse with these people. By the way, some of these "positive" reviews are from their employees, so beware of these deceptive people. 1. I got a new job 80 miles away when I was 3 months away from my lease ending. I asked them if they could do something to help me out. I had been a good tenant and was never late on my payments. I always paid a few months in advance. They pretty much have me an option of giving a 30 day notice and then paying rent for one ex... read more

Stephanie B. 

on BBB

7 years ago

We moved into one of Bice's rental properties July of 2016. The move in process was super easy and Katrina, the women who helped us, was very nice. When we first moved in the house was decently cleaned. The bathrooms stunk, the blinds were DISGUSTING, and drawers were sticky. We had some issues with the sink leaking and we had one of their maintenance guys come look at it. He didn't really fix it, just gave us tips on how to make it not leak. Well that didn't work cause it still leaked every time we turned the hot water on. ... read more

Jen A. 

on BBB

8 years ago

Their staff is terrible. It's a revolving door with someone new every 6 months. They don't answer any questions. They give you attitude over the simplest of questions/inquiries. Their blanket statement is " refer to your lease agreement" ( which is vague on purpose) The properties are overpriced with no updated appliances/carpet. The outside plants and trees are dead. . The tiles in kitchen and bathroom are broken and grout is coming up. They use the cheapest paint. They don't even have legitimate door locks for the front do... read more

Melanie E. 

on BBB

8 years ago

We rented a town house from Bice for 5 months. The first week we were there, all of the sinks were draining very slowly , there was mold stains on the ceiling in the garage and it smelled very bad, and right off of our deck , water would sit all along the deck making deep puddles. So I called maintenance. The gentleman that came out was very nice. He said as far as he would have someone come out an fill with rocks. As far as the sink, give it some time, there's alotta buildup here .. young guys dumped a pile of rocks a few d... read more

Christina M. 

on BBB

8 years ago

I had a pleasant experience with this company. The move in process was easy. Maintenance issues were always handled promptly and efficiently. The house I rented was extremely nice and was in a safe neighborhood. Here is the only con: it took the ENTIRE 30 DAYS to get my security deposit back. However, my deposit was returned in full. There are some complaints from other renters saying they didn't get their money back and that was making me a little nervous while I was waiting for it, but low and behold, I got a full refund. ... read more