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Bical Auto Mall

4.3

About this business

Location details

2859 Flatbush Ave, Brooklyn, NY, 11234, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 2:00 p.m.
Tue9:00 a.m. to 6:30 p.m.
Wed9:00 a.m. to 6:30 p.m.
Thu9:00 a.m. to 6:30 p.m.
Fri9:00 a.m. to 6:30 p.m.
Sat9:00 a.m. to 6:30 p.m.
SunClosed
4.32,824 reviews
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NY L.'s profile image
NY L. 
a year ago

Why would I drive to a dealership miles away instead of Bical that I drive by every day?? When I go to a dealership I want honesty, competence and only than price. When I shopped for Lyriq, I was lied to, dealt with completely incompetent salesperson and on top was given a huge price increase for getting an option that I was originally promised. It could be bad luck to get bad salesperson and bad finance person, but any other dealership would have managers step in to address their screwup. Not the case with Bical. Perhaps th... read more

John K.'s profile image
John K. 
a year ago

This place sold me a vehicle. The experience was good, it's that service dept. Horrible from the start. The first contact resulted in my car being held for 30 days with me having to foot the bill for a rental. Mind you I was having my center console charging port changed. I had to nearly threaten them to release my car, and please note the charger still did not work. I went back on three other occasions to lean the charger they were putting in was not compatible. The one that is only worked for 6 months costing me well over... read more

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Tonia N.'s profile image
Tonia N. 
a year ago

Inept and incompetent service advisors.  Terrible service!  Received an incorrect solution to correct the issue with my vehicle.  They kept my vehicle for days on end and when I inquired how long it would take to correct the issue, was told by advisor it could take weeks or possibly months!!!!  Disgusting experience at this dealership. 

Christian S.'s profile image
Christian S. 
2 years ago

Literally the worst service department on the face of the planet. My brand-new vehicle has been there 4 times now, and every time I get it back there are more issues. They dont have customer service in their vocabulary, are extremely rude and unprofessional. This place should not be in business. 

Frequently asked questions about Bical Auto Mall

How is Bical Auto Mall rated?

Bical Auto Mall has a 4.3 star rating with 2,824 reviews. 

When is Bical Auto Mall open?

Bical Auto Mall is closed now. It will open tomorrow at 9:00 a.m. 

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