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11440 Montwood Dr, Ste D-2, El Paso, TX, 79936, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very disappointing experience with BIC Homes’ warranty department. The warranty manager is rude, unhelpful, and difficult to work with. Two years after purchasing our home, I simply asked who to contact regarding a roofing warranty, and they couldn’t even provide a clear answer. I understand warranty coverage varies, but directing homeowners to the appropriate contact should not be this difficult. Once the first year is over, it feels like homeowners are left on their own. Customer service and accountability need significant... read more
I wouldn't trust these people to build me a dog house. Thankfully I'm handy, but my house these poeple built in 2018 is falling apart.
‼Very Disappointed with BIC Homes‼ ‼My experience with BIC Homes has been extremely frustrating. The quality of the workmanship and the contractors they hire has been far below what I would expect from a homebuilder. ‼The stucco walls on my home are cracking, which is very concerning for a relatively new house less than a year old. The ceiling above the front entrance also looks unfinished and unattractive, making the entryway look poorly designed and poorly constructed. ‼I have also had a very disappointing experience wi... read more
We love our home, despite the warranties we have had to put in. Matt is definitely our favorite person to work with after the closing process! He is awesome and needs a raise.
BIC Homes has a 3 star rating with 20 reviews.
BIC Homes is closed now. It will open tomorrow at 8:00 a.m.
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