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Better Business Bureau

3.8

About this business

Welcome to your BBB serving Greater Iowa, Quad Cities and the Siouxland Region. We have been proudly serving our local communities since 1940. Our main office is located in Des Moines and we have two satellite offices in Bettendorf and Cedar Rapids. Our goal is to help you find and recommend businesses, brands and charities you can trust. We are passionate about fulfilling our goal because we believe that trust amongst consumers and businesses isvital to a healthy and productive community. And we love our communities because... read more

Location details

2625 Beaver Ave, Des Moines, IA, 50310, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
ThuClosed
Fri8:00 a.m. to 3:30 p.m.
SatClosed
SunClosed
3.887 reviews
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James McDonald's profile image
James McDonald 
on Google
2 months ago

A + Lawn & Landscaping . I pre payed for a 5 treatment plan. Very Early this Spring, I Received my 1st treatment, after three months, I was Booked for my 2nd treatment, and they failed to show up, I understood, the next day, again, no show ! They told me it wood be another week before they could get to me. I have been a good customer for quite a few years. When I was told it would another week, that is when I was no longer happy with them, and canceled my contract with them! They now refuse to refund my Money! I am seeking t... read more

Nick Bragg's profile image
Nick Bragg 
on Google
a year ago

Well, I contacted the Better Business Bureau about a problem. I was having with recon, roofing. And construction, they done nothing to help the situation other than side with the company recon. Even though I had proven and stated facts they still agreed with them. They chose not to drop them. A star or even unaccredited them. Look up my review, yes, the 10% discount was not in writing. I'm tired of being told that my wife and I are a liar. And that we are making this up ourselves. I have multiple text messages that I have ta... read more

Tom Downie's profile image
Tom Downie 
on Google
a year ago

MY Review of ServiceMaster by Rice, alleged fleecing of elderly customers was never posted by BBB of Des Moines. They apparently prefer to partner with businesses rather than assisting people who are trying to find trustworthy businesses. How do they have 3 stars s when highest rating shown is 2 stars? 

Dana Fischer's profile image
Dana Fischer 
on Google
a year ago

Did nothing. I filed a complaint with them against Two Men and a Truck of Urbandale Iowa. We exchanged comments. Two Men and a Truck lied with their reply saying I bought a Stickley Chair used. I agree with the Gentleman who said they side with the dishonest businesses who take advantage of the elderly. If you want to find out about about business don’t look here. You won’t get an honest answer. The only way to keep the public informed is to look at Google Reviews. Too bad we have to take care of ourselves. Remember to look ... read more

Ashley Regan's profile image
Ashley Regan 
on Google
a year ago
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Frequently asked questions about Better Business Bureau

How is Better Business Bureau rated?

Better Business Bureau has a 3.8 star rating with 87 reviews. 

When is Better Business Bureau open?

Better Business Bureau is closed now. It will open at 8:00 a.m. 

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