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Better Business Bureau
- Homeowner Association
- Augusta, GA
About this business
Location details
4400 Columbia Road, #100, Augusta, GA, 30907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My recent complaint was grossly mishandled by Sue Ellen R. It was closed as satisfied without any input from me. If you're unable to handle complaints without bias, you should not accept them.... This goes against everything your company supposedly stands for.
Great place to share your feelings when you feel a business was unprofessional to the public and lack customer service!
So y'all suck at helping the customer
BBB was not helpful in resolving our issue. They did nothing more than forward our communications/complaints to the company and forward the response back to us. I feel they did nothing to assist me with resolving the issues. It took several calls, over several months, before my complaint file was finally posted on the BBB website. I inquired as to how the BBB ratings are driven and the response was that the ratings are "algorithm based". The value of the BBB to the consumer, from my experience, is not what is used to be.
Frequently asked questions about Better Business Bureau
How is Better Business Bureau rated?
Better Business Bureau has a 3 star rating with 41 reviews.
When is Better Business Bureau open?
Better Business Bureau is open now. It will close at 4:00 p.m.
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