Bethel Averbeck

Stacia M. 

on Birdeye

a week ago

Well I came into the ER with chest pains, I sat in the waiting room for 4 hours then was put into a hallway bed with zero privacy, where the Dr basically gaslighted me and disregarded everything I said. I have a history of stroke, I was dismissed, and a Dr sent me home ! Never ever will I go to this hospital again, it smells like perfume and unbathed people in the waiting room,  I had to keep moving it was making me nauseated. This is the worst hospital in the state in my opinion. 

Louis A. 

on Birdeye

a month ago

I had gender affirming surgery with Dr Nguyen at the end of July. The surgeon herself is a wonderful person, don’t get me wrong, but the nursing and front desk staff were condescending and repeatedly misgendered me alongside feminising my name. I was also shamed for not having reliable transportation (after being on hold for forty minutes) to reach a post op appointment, and while I understand staying within the time frame is important, is it really necessary to be rude over the fact that the appointment is scheduled for *... read more

Carol P. 

on Birdeye

a month ago

And, I forgot to mention that they left me on a gurney in the hall for over 8 hours. I couldn't get anyone to bring me water (I was having trouble because the reaction was going down my throat) - and I was subjected to some incidents that happened with other patients there. It was pretty traumatic. Once they realized I didn't need surgery - I was no one's interest or problem. 

Carol P. 

on Birdeye

a month ago

The nurses were great - if you get past the lead doctor in emergency. I fell off my horse, and stopped at Regions just to get an xray in case anything was broken. I was CLEAR and it was on my records that no CT Dye, as every time I had reacted and more severely than the last, since 2021. The first doctor listened and set me up for xrays. But he was interrupted by a female doctor who thought she was god. She was excited because, gosh they may have to do trauma surgery. By then I had 100mg of fentanyl in me - and I did tell t... read more

K E. 

on Birdeye

a year ago

My doctors nurse canceled my procedure the night before, for no valid reason. Then, the nurse tried to force me in to a rescheduled procedure the next day. I run my own business, any time I take away from my schedule, costs me money and the potential loss of clients. I’d already lost $100 due to her cancelation, I can’t afford to lose clients because my doctor’s nurse screwed up my appointment. Also, had set-up a friend to take me there and home - who also took time off work. This girl made it clear that my time meant nothin... read more

JCandJoAnna H. 

on Birdeye

a year ago

-A TRIA orthopedic provider billed for services that I did not request. -I requested that the provider NOT perform anything that would require additional billing codes, without giving me the codes in advance to contact the insurance prior to those services. -They billed for the same services/exercises every visit for 5 visits in a row without my consent or knowledge -The delay in the billing system did not give me the opportunity to prevent these overcharges. -They appear to have a new billing practice to add additional ... read more

Kimberly R. 

on Birdeye

a year ago

No stars. I was seen for chest pain and when my EKG came back as normal I was treated like a person seeking drugs. I was in a treatment room when an accident victim came in and I was moved to the hallway. I laid on the bed and sobbed because I was hurting. A doctor came over and loudly stated that he wouldn’t give any more pain medication because it was against protocol. Everyone in the ER heard him. I was mortified. I left the ER in pain, with an IV in my arm. Don’t go to this hospital if you have pain. They won’t treat t... read more

April C. 

on Birdeye

a year ago

Do not go to their ER!!! I went via ambulance due to severe pain and vomiting. The EMT's were asked to wait until they could find someone to triage me. I was in severe pain with an IV. When they finally found someone to check me in, I had to get off the stretcher and walk to a chair. My IV bag was disconnected from my arm and the triage started. When asked what my pain level was, I told them 10. Several vials of blood were taken through my IV. Once finished I was led to the waiting room where there were 3 people waiting a... read more

Brett H. 

on Birdeye

2 years ago

Miscommunication and confusion with the front desk staff forced me to reschedule an appointment. I waited around to speak to Molly the clinic administrator about the situation but she would not take the time because she was in a meeting. Now, I am forced into a drawn out, formal procedure to file my concerns. Who has time for all of this - you get a bad review. I am happy to review my bad review but you will have to go through a formal process with my wife.