Best Western the Inn at the Fairgrounds

Lucky S. 

on Google

2 days ago

Very, incredibly unwelcoming. People that don’t like other people probably shouldn’t run a hotel. Travelers are worn, hungry, tired, excited; they need care and comfort. Feeling warm and welcomed or being directed to the greatness of Syracuse is not part of the experience here. Money is the only interest here; with a $100.00 deposit (even for a diamond member) and don’t think of bothering them before check-in time. There are no microwaves in the rooms you will be told to use the one in the hallway. No laundry facilities. No ... read more

P Brown 

on Google

2 weeks ago

We travel a lot and earn best Western points so we anre able to cash out our points and pay for rooms sometimes. The room we had was clean with newer, paint and carpet and the beds were comfortable, but the beds were kind of lumpy and sagging so they need new mattresses. The room also needs a new shower because it’s older and the finish is cracked. I feel like they give The dated rooms to the point Customers, Which is sad because those are the customers that Stay the most often. 

Rick Hartman 

on Google

2 weeks ago

Very clean and quiet. Nice size room and large bathroom. Breakfast was decent. Very affordable. 

aleshia craven 

on Google

2 weeks ago

I stayed at this Best Western during a busy Parents Weekend and paid a premium rate, but unfortunately, it was a really disappointing stay. I had to switch rooms multiple times due to cleanliness issues—including one room that had soiled sheets that was covered in blood! The staff’s response to that was really unhelpful. The front desk person wanted me to remove the dirty sheets myself or sleep in the other bed in the room. Overall, not the experience I expected for the price. Definitely DO NOT recommend and please save your... read more

C&C Williams 

on Google

3 weeks ago

Towels are greasy, "free" breakfast has many, many missing items, eggs are days old in the warmer, trash around the property is not picked up, cigarette butts are falling out of their trash holder as you walk in the front door. Steakhouse is great but I would not stay here again.