Best Western Roseville Inn

Gabby Rogers 

on Google

2 weeks ago

Unfortunately, my stay was extremely disappointing due to the hotel's failure to match its pictures with the actual rooms and grounds. The check-in process began poorly when I requested an extra blanket and was told to return for it later. However, when I did, employee Carole was hostile, almost arguing with me, claiming the hotel had no extra blankets despite the front desk's earlier assurance. Another employee apologized for the behavior and arranged for a blanket to be delivered. They explained that Carole often struggles... read more

Nichole Garrick 

on Google

2 weeks ago

The first room we received the air conditioner did not work, the bathroom shower head pole was not attached to the wall, there was an obnoxiously loud light the buzzed super loud, the room was very old with cracks everywhere. After complaining they moved us to a new room. The new room was clearly remodeled (but cheaply in my opinion) and was great until we had no running water with no notification that it was happening. We called the front desk to let them know, they said they'd let matienence know then called us back to let... read more

Mark Ellis 

on Google

4 weeks ago

They first gave me a room by the noisy freeway. The last straw was the shower didn’t work. I asked for a partial refund but they refused and all they could say is sorry. I will never stay here again. 

Alex 

on Google

a month ago

I had a bad experience with this hotel. I asked them to cancel my reservation, but they didn't do it. Maybe they think they're alone in this city.