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Best Western Rensselaer Inn

4.2

About this business

Location details

14th St, Troy, NY, 12180, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.21,000 reviews
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Michelle Tretola's profile image
Michelle Tretola 
a month ago

We went here to stay for the Turkey Trot 5k in Troy. It was super convenient as the run happens right in front of it! We were able to wake up and immediately go outside and run. It couldn’t be easier. Also the service was great. The receptionist was great and always offered a smile! Decorations in the lobby were also beautiful. One constructive criticism i have is that you have to go downstairs and used a shared microwave. I would just suggest putting one in each of the rooms as that seems to be a standard at other places. P... read more

raymond mcmillan's profile image
raymond mcmillan 
a month ago
Josh Adams's profile image
Josh Adams 
a month ago

Trust me, DO NOT STAY HERE & I’ve stayed here multiple times in the past, but the new workers are horrendous & you can’t even get key cards for your room since the system is down. First off, I go to check in since I have a reservation (which I chose Cardless option). Then, I am told not only is their card system down so I can’t get my room key for over 1 hours. I was harassed by the extremely unprofessional, unhelpful, and RUDE employee named “Pahwasha” at the front desk. I urge BW to watch the footage. She did not know how ... read more

Michele Friedner's profile image
Michele Friedner 
a month ago

I stayed here for one night for a work trip and found the staff to be incredibly friendly, kind, and helpful. I also loved that there was a coffee machine with good espresso as well as multiple non-dairy milk options. Bathroom products were really nice. The one downside was there was no kettle or coffee maker in the room. 

Emily Woods's profile image
Emily Woods 
a month ago

Lovely and clean hotel. The rooms are nice - especially the large suites. My car did get broken into and the hotel never reached out about checking the cameras. If you are parking there with a Kia beware. 

Frequently asked questions about Best Western Rensselaer Inn

How is Best Western Rensselaer Inn rated?

Best Western Rensselaer Inn has a 4.2 star rating with 1,000 reviews. 

When is Best Western Rensselaer Inn open?

Best Western Rensselaer Inn is closed now. It will open on Monday at 9:00 a.m. 

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