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Best Western Premier Waterfront Hotel & Convention Center
- Hotels
- Oshkosh, WI
About this business
Location details
1 N Main St, Oshkosh, WI, 54901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This was a wonderful getaway town and the Marriott was exceptional! Looking forward to going back!
This review specifically has to do mainly with the service I’ve received over Labor Day weekend. We had a large group coming in the past weekend. Three of our rooms were under one persons name. That person was the one who booked our room through third party and whose card was on file. My group arrive to the hotel first. During check in it was difficult to do so. The hotel attendant Danielle, told us we needed the card that was on file, obviously we gave the last four digit to her. She said it was a different card. We called ... read more
We prepaid for our rooms at this hotel, yet Danielle (the so-called manager) made check-in an absolute nightmare. She insisted we needed to put down a card “just to hold the rooms” even though everything was already prepaid. She swore we wouldn’t be charged—guess what? We got charged AGAIN. That’s right, we were double charged. What the actual hell. And if that wasn’t enough, we also reserved a room on the convention side from 4am–11pm. They scheduled and booked it for us. The day of, the room wasn’t even open for us. We sho... read more
We have been emailing this hotel for weeks and they are ignoring us, unwilling to work with our group. My daughter's dance group from out of town booked this hotel during Labor day weekend (8/29-8/31). The rooms were prepaid through hotel.com and upon check-in, Danielle (supervisor) was all over the place, confused as if she had never checked in a third party reservation before. Rooms were booked for individuals with their names, first and last! Despite payment already made online, Danielle demanded a card be put on file and... read more
Frequently asked questions about Best Western Premier Waterfront Hotel & Convention Center
How is Best Western Premier Waterfront Hotel & Convention Center rated?
Best Western Premier Waterfront Hotel & Convention Center has a 4.4 star rating with 1,855 reviews.
When is Best Western Premier Waterfront Hotel & Convention Center open?
Best Western Premier Waterfront Hotel & Convention Center is open now. It will close at 6:00 p.m.
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