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411 W Spring St, New Albany, IN, 47150, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Our stay was great, but they charged us twice cause our card was declined due to us traveling out of state. I called our bank and got it resolved within 15 minutes. In that time they rented to room out from under us which is understandable, but we did not cancel any reservation (seeing as no reservation was made). How do you make a reservation when one was never made? This was the front desk clerks mistake and we have to pay for their negligence to do their job correctly. We will not be staying with this chain again.
Great breakfast.
We stayed a Friday&Saturday night everything was as expected. As for the good it was very close to Restaurants so you could walk to them. Also the rooms have a microwave and refrigerator. Alot of channels on the T.V. The Coffee was available 24/7 The Staff were very courteous. Now for the Not So Bad.The A/C either was to hot or freezing I almost fell a couple times taking a shower it was very slippery. The breakfast was good but no biscuits & Gravy on Saturday only Sunday. It was also very hot at the tables trying to eat my ... read more
Shower very slippery told front desk and they seemed unconcerned, advised to install slipp strips.
I'd stay again.
Best Western Plus West I-64 has a 3.9 star rating with 1,195 reviews.
Best Western Plus West I-64 is open now. It will close at 6:00 p.m.
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