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259 Merlot Dr Prosser, Prosser, WA, 99350, United States
Get directionsLet me say that the whole staff was highly customer-oriented, from Check-in to Check-out. Also, something I normally lower my expectations for is the breakfast service, and I showed up around 8:30am and thought the quality drops the later you arrive for breakfast. But let me tell you that is not the case. Maria made some good Omelets and was always moving to keep the area serviceable and clean, ensuring an elite customer care experience. Idk who cares about this, but it left me with an incredible impression.
Location and overall value is fantastic! The included breakfast offers much more variety than a standard continental and Maria provided excellent service!
Love staying here when visiting Prosser, and we especially love the breakfast bar with the custom omelette station! Maria made my omelette this morning, and she and her omelettes have been my favorite part of the mornings at this hotel.
We have stayed this location several times. Maria always makes sure we are taken care of. She keeps the dining room so clean and ready to serve, checking on everyone to make sure we have what we need. There is always a nice selection of breakfast items to choose from. The rooms are very clean and comfortable. The front desk has assisted us when we need unusual time accommodations. They are so friendly and hospitable.
Maria in the morning will make you an omelette or you can get strawberries and cream with your waffles. This is the best breakfast I have had at any of these hotels breakfasts. Maria was very helpful and made sure even a baby had a seat.
Best Western Plus The Inn at Horse Heaven has a 4.4 star rating with 727 reviews.
Best Western Plus The Inn at Horse Heaven is open now. It is open 24/7.
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