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Best Western Plus Kalamazoo Suites
- Hotels
- Washington, MI
About this business
Location details
2575 S 11th St, Washington, MI, 49009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not welcoming . Very dark and drab and not clean looking in lobby. Rooms need help badly. Furniture beat up and old. Doors hard to open for bathroom, dingy looking. Couch worn out. Smallest bottles of shampoo I’ve ever seen. Elevator door made a terrible sound when it closed. Refrigerator was leaking in second room. They moved us from first room with the leaking ac. Overall bad experience and whole place needs a big redo!!! Also we saw bedbugs!! Yikes we should be refunded!!
Clean comfortable rooms
Google Review Unfortunately, this was one of the worst hotel experiences we’ve had. Check-in was slow and there was very little communication. We were given no information about breakfast, the pool, or other amenities. When we reached our first room, we discovered that the floor in the kitchen/living area was severely sagging several inches, creaked and actually moved under our feet. It felt unsafe, so we requested another room. The front desk did not answer the phone, so we had to go back downstairs. The second room was sho... read more
Honestly was a decent place to “hang your hat” as far as the rooms, the bathroom was a bit dirty but they were very fast to take care of it while we were gone. Unfortunately the pool closed the next day out of our two night stay and maintenance took forever to the point where when they finished we had to check out. Really wish it was maintained a bit better before I consider coming again.
we had a great experience. the customer service was wonderful - they helped us a lot checking in even with our language barier.
Frequently asked questions about Best Western Plus Kalamazoo Suites
How is Best Western Plus Kalamazoo Suites rated?
Best Western Plus Kalamazoo Suites has a 3.8 star rating with 1,114 reviews.
When is Best Western Plus Kalamazoo Suites open?
Best Western Plus Kalamazoo Suites is closed now. It will open at 9:00 a.m.
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