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Best Western Plus Charlotte/Matthews Hotel

3.6

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Location details

2501 Sardis Rd N, Charlotte, NC, 28227, United States

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3.6950 reviews
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Ross Grant's profile image
Ross Grant 
a month ago

The first room I was in (130) literally had hairballs left in the bathroom. The 2nd room (127) LOCKS YOU IN THE BATHROOM FOR 20MINS. And as somebody that was here on business that's just unacceptable. Missing trim on mirrors. Peeling wallpaper. Beds are uncomfortable.They have a LOT of work to do to even make this a 3 star hotel. 

Christine Fellows's profile image
Christine Fellows 
a month ago

Rooms run down. Smells like smoke in room. Breakfast ok 

Bill Mitchell's profile image
Bill Mitchell 
a month ago

Decent room for the money and they offer a hot breakfast. There is a waffle iron, so waffles are made fresh. Overall, this is a good hotel for the money. 

jack vogler's profile image
jack vogler 
2 months ago
Shane Whyte's profile image
Shane Whyte 
2 months ago

Hotel was going through renovations so they should honestly close down. Rooms were filthy had mold beds were nasty. We were moved to another room and the sink and toilet water was brown will never return or recommend anyone else go. 

Frequently asked questions about Best Western Plus Charlotte/Matthews Hotel

How is Best Western Plus Charlotte/Matthews Hotel rated?

Best Western Plus Charlotte/Matthews Hotel has a 3.6 star rating with 950 reviews. 

When is Best Western Plus Charlotte/Matthews Hotel open?

Best Western Plus Charlotte/Matthews Hotel is open now. It is open 24/7. 

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