Best Western Plus Charlotte/Matthews Hotel

Shane Whyte 

on Google

6 days ago

Hotel was going through renovations so they should honestly close down. Rooms were filthy had mold beds were nasty. We were moved to another room and the sink and toilet water was brown will never return or recommend anyone else go. 

Mary'iam Griffin (Marri) 

on Google

6 days ago

BEWARE IF YOU DONT WANT ORGAN FAILURE! You have to park at chilis across the street and If you care about your family keep them out of this place. They have painted over layers of black MOLD! My whole family as soon as we walked in had headaches itchy eyes and were sick. They will not refund you despite having deadly living conditions. I’ve reported them to law enforcement, the health department, and my credit card company. Before this address was shared with “Best Western”, now it’s an insurance company and “Felix Hotel”. I... read more

Mary'iam Griffin (Marri) 

on Google

2 weeks ago

BEWARE IF YOU DONT WANT ORGAN FAILURE! You have to park at chilis across the street and If you care about your family keep them out of this place. They have painted over layers of BLACK MOLD! My whole family within one hour had headaches itchy eyes and were sick. They will not refund you despite having deadly living conditions. IM REPORTING THIS PLACE AS A SCAM TO MY CREDIT CARD COMPANY. 

Nikki King 

on Google

3 weeks ago

Love this place Nice Clean Rooms and The Staff are the Best.Thanks for always making my stay a pleasant one. Keep up the Great Work!!!