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Best Western Plus Chain of Lakes Inn & Suites
- Hotels
- Leesburg, FL
About this business
Location details
1321 N 14th St, Leesburg, FL, 34748, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Where should I start? Let’s begin with the fact that I have two certified service dogs—one for myself and one for my husband. The front desk would only allow me to have one service dog without charge and made me pay for the other, despite being provided documentation. This is a direct violation of the Service Animal Law. Next, when we entered our room, the AC was off and the room had a damp, unpleasant smell. Even after running the AC for hours, it barely worked, and the room remained hot and uncomfortable. I wasn’t able to ... read more
This was my 2nd stay at this location, and I should have never given this place another chance. The front desk clerk was not friendly, not welcoming and lacked any personality. He charged me $15 to check in early although my room was ready and he didn't explain anything like pool hours, breakfast etc. I even tried to lighten the encounter because it was so quiet and awkward I said, "I last stayed here in August and remember you checking me in, how are you"? he looked at me like I had 3 heads and said "Ohh". Then went silent ... read more
Weight room filthy, breakfast terrible, very friendly staff, clean nice room
Enjoyed staying,room was very clean. Staff was friendly.
Almost my whole face is tattooed. I'm used to being judged because of the religious tattoos. The girl in the office put me on the 2nd floor. The fridge didn't work and it smelled like something died in it. The TV had sound but no picture, no fan and it was at least 95 degrees in the room. I went back down to the office and told her and she said she would send maintenance up. I just wanted to relax, not spend my time with the maintenance guy. I asked for a different room and was told that she would not give me a different roo... read more
Frequently asked questions about Best Western Plus Chain of Lakes Inn & Suites
How is Best Western Plus Chain of Lakes Inn & Suites rated?
Best Western Plus Chain of Lakes Inn & Suites has a 3.9 star rating with 660 reviews.
When is Best Western Plus Chain of Lakes Inn & Suites open?
Best Western Plus Chain of Lakes Inn & Suites is open now. It will close at 6:00 p.m.
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