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Best Western Plaza Hotel Saugatuck
- Hotels
- Saugatuck, MI
About this business
Location details
3457 Blue Star Hwy, Saugatuck, MI, 49453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Chcked in February 12. Cold cold room. Set temp at 80 degrees went away 2 hours. Still cold in here. In my winter coat. To cold to take a shower. Went to front desk...told it takes awhile..be patient. 4 hours later took buddy of second bed to try to stay warm. Not ideal situation. Paying 125.00 for 12 hours I expect heat.
Had to pull over and stay here during a snowstorm, didn't have a choice. There was only a handful of people here and they stuck everyone in rooms right next to each other. Didn't get any sleep because other people were talking loud as possible until 2AM. Breakfast food was not good at all, sausage was freezer burnt and rock solid. We were told the plow would be here at 5:30 for the parking lot. Its 9am and there's over a foot of snow out there. They slide your receipt under the door at unknown hours of the wee morning, how a... read more
Hotel is outdated but that’s to be expected for the cheaper rates and whoever was working the front desk at ~8am on 1/1/26 was rude. Just know this place isn’t going to exceed expectations by any means.
Had to stop in Saugatuck during a massive snowstorm and the staff was incredibly helpful and kind. Best Western was the ideal spot for me to crash!
If I could rate this on service alone it is a strong 5 star! I would give the service a 5 star even if it was a much nicer hotel. The rooms were as expected for the price but Peter at the front desk could not have been more accommodating, helpful and friendly! I don't know what Peter gets paid but he deserves a raise!!!
Frequently asked questions about Best Western Plaza Hotel Saugatuck
How is Best Western Plaza Hotel Saugatuck rated?
Best Western Plaza Hotel Saugatuck has a 4 star rating with 569 reviews.
When is Best Western Plaza Hotel Saugatuck open?
Best Western Plaza Hotel Saugatuck is closed now. It will open tomorrow at 9:00 a.m.
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