Best Western Petaluma Inn

Dan 

on Google

2 months ago

The check in here sucks. It doesn’t work having a remote person check you in on a video screen. They couldn’t get the damage deposit to work. There’s an employee on site but only comes out when needed. The rooms smells a little of old pet/old smoke smell. Didn’t bring anything inside so as few things as possible are exposed. The noise from trucks with altered exhausts is very often and is loud enough to make this a last visit here. I don’t recommend this place other than an emergency stay. 

Rashad Monroe 

on Google

3 months ago

Breakfast is 10/10. GREAT STAFF 

Olivia Newman 

on Google

3 months ago

Updated review after my nigh stay: I woke up this morning after a rough sleep because of all the noise from the freeway. When I woke up there was no water. I called the front desk and they said that the water will be turned off until 1:00 p.m. I asked when I checked in last night why nobody told me they said that there was a sign posted. Honestly, if you're renting a hotel room that would probably be information that would be useful to be spoken to rather than just a sign that I did not see. So my five rating star is going t... read more

Greta Butt 

on Google

3 months ago

Was a trip checking into a machine for the first time but the lady Elise? I hope that’s right. Was great she helped me thru the teller machine and we got it figured out. I love this spot it’s a great location I’ve stayed here for many years and really recommend it. I do support in person guest services more than a computer screen but thank you for you help tonight