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Best Western International
- Hotels
- Phoenix, AZ
About this business
Best Western International, founded in 1946, is one of the largest hotel chains in the world. The chain operates more than 4,000 independently owned and operated hotels in over 80 countries and hosts nearly 400,000 guests each night. Its hotels feature approximately 303,000 guest rooms. Best Western International also offers a prepaid travel card. The chain s hotels provide high-speed Internet access. Its hotels rooms include irons, ironing boards, hair dryers and coffee makers. In addition, the chain s hotels feature nonsmo... read more
Location details
6201 N 24th Pkwy, Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had used Best Western Rewards Points for a 2 night stay at the Best Western in Aldergrove, British Columbia. The morning we were to travel to Aldergrove my son woke up very ill. As a result we had to cancel out plans. We totally understood we may have to forgo one night's points as we were within 24 hours, (however I have heard in the past that some hotels will even waive the cancelation policy for circumstances like this), but this hotel refused to refund ANY of the points. I called customer service of Best Western and i... read more
From the time I arrived 5 day stay no air conditioning working. Three days refrigerator was not refilled I communicated with them personally and didn’t resolve till I was leaving 5 hours before check out. No snacks given in room at all which is part of their own Best Western Free services. The last day the cleaning lady gave me that one snack. So, who got the rest of my snacks? I saw chips, I saw apples and cookies etc who got that? Hot water was rare when taking a shower. Floors were dirty in room for the first two days on ... read more
Incompetent staff at corporate and at location in hendersen Nevada charged my card for deposit vs reimbursement. I provided screenshots and billing. No point in having gold or platinum status when they treat you like a moron.
I booked two rooms for 1/18/25 until 1/21/25. The staff was fine and rooms clean. But that was it, the beds were the worst I have ever slept on in my life. I am a retired Navy person and have been on aircraft carriers and their cots were more comfortable then those beds in both rooms 116 and 118 , two queen beds each. I had to go to local Walmart to buy mattress toppers just to get a half decent sleep. I did report this to front desk and he offered to move but as I mentioned both rooms had horrible beds. I am a dog owner and... read more
Scams there customers out of reward levels they earn. Will never stay at another Best Western hotel again and have already deleted my account.
Frequently asked questions about Best Western International
How is Best Western International rated?
Best Western International has a 2.6 star rating with 121 reviews.
When is Best Western International open?
Best Western International is closed now. It will open tomorrow at 9:00 a.m.
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