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10300 W Higgins Rd, Chicago, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This hotel fits the description of an old truck stop motel from the 70s that was never refurbished. I was so disappointed with the room I immediately walked out. The carpet was stained and worn. The mattress was lumpy. The photos depicted in the advertisement are deceptive. The Western brand needs to consider pulling their name off this hotel.
When I visited for my one night stay ahead of an exam at the nearby Pearson Vue center, the hotel was undergoing major renovations, rendering the Wi-Fi and TVs completely unusable. But the front desk guy was very friendly, the room was perfectly clean, with one star dinged just for the very odd layout of the suite, and the location is really good for food. There are plenty of great food options nearby and the price was more than reasonable, even given the restrictions from the renovations.
No WiFi available at all. And no fix for it. Front desk said it’s out in all of the rooms but not the lobby and that was it. In other reviews WiFi has been an issue before so I don’t think they actually have it available or ever works right. Didn’t offer anything to make up for it either. Made for a pretty lame night after going to Chicago for my first time and not being able to enjoy some tv before bed
Today is 06.14.26 The man who worked at the reception is very unbalanced, does not know how to communicate with customers, treats customers badly, kicked me out of the hotel and did not let me figure out the situation, I DO NOT RECOMMEND this hotel!!!!
Best Western at O’Hare has a 3.7 star rating with 1,945 reviews.
Best Western at O’Hare is open now. It will close at 6:00 p.m.
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