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Best Stop Exchange

4.0

About this business

Best Stop Exchange Provides refurbished brand name Appliances and electronics at affordable prices. 

Location details

14862 Warwick Blvd, Newport News, VA, 23608, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.0116 reviews
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Tiffany Parker Pender's profile image
Tiffany Parker Pender 
4 years ago

It took over a month to get all appliances in for new home. Washer/dryer quit working after a week, dishwasher never worked, fridge has scratches that weren't there when I picked it, never got the right oven, callback was untimely etc. Owner is polite but terrible experience. 

Jacqueline Hernandez's profile image
Jacqueline Hernandez 
5 years ago

They are TERRIBLE they were supposed to fix my w/d BECAUSE I HAVE WARRANTY for the last couple of days and have been NO SHOWS to each appointment. DONT SHOP WITH THEM!! They’re SCAMMERS. 

KC Curry's profile image
KC Curry 
5 years ago

Not a business I will ever use nor recommend again. 

Lizbeth Diana Barralaga's profile image
Lizbeth Diana Barralaga 
5 years ago

Estaba ya aciendo el trato de un refrigerador y el señor trigueño de ventas prefirió venderlo a otra señora muy mal 

Heather Courtney's profile image
Heather Courtney 
5 years ago

I’m currently dealing with these people, our washer has been broken two weeks now. Only had it 10 days before it broke, the repair man was supposed to come yesterday with the “new” switch board and never showed the the owner couldn’t even locate them. I called back for two hours to find out what was going on and they ignored the phone. Today the said they were sorry and the manager will be coming between 12-1 to install the part because I guess the repair man is still gone, it’s 2pm and this guys a no show! 

Christy Simmons's profile image
Christy Simmons 
5 years ago

Horrible experience! Had to come back 3 times during business hours just to find someone there. Then, when I finally found someone and purchased a washing machine it was not delivered. I called several times to get a run around. I finally went to the store only to be told I would be refunded. 3 days wasted and no washer only to have to go somewhere else. Extremely disappointed 

Alexander Wilson's profile image
Alexander Wilson 
recommend  Recommended
6 years ago

wonderful customer service. great people. very friendly. 

Jonathan Pace's profile image
Jonathan Pace 
recommend  Recommended
6 years ago

Keith came out in the driving rain one Saturday and delivered a dryer to my tenants and took away the older dryer. he was able to find someone to watch his store while he delivered the dryer. He provided excellent customer service and I would recommend him to anyone that's looking for gently used appliances. he services what he sells and is able to service your appliances as well. 

Carol Hankins's profile image
Carol Hankins 
recommend  Recommended
6 years ago

Stand behind their services! Will buy again from them. 

Frequently asked questions about Best Stop Exchange

How is Best Stop Exchange rated?

Best Stop Exchange has a 4 star rating with 116 reviews. 

When is Best Stop Exchange open?

Best Stop Exchange is closed now. It will open at 10:00 a.m. 

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