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Best Roofing provides our clients with a professional, no-hassle, experience when it comes to hiring a roofing company. We provide free roof inspections, and our sales approach allows our clients to make an educated decision that's best for themselves. From materials, to warranties, we will discuss your options and support you along the way. Our owner has been in the roofing industry for over 20 years. From smaller jobs to multi-million dollar projects, he has been helping families make the right choice for their home for ov... read more
1864 Pine Ridge Dr, Jenison, MI, 49428, United States
Get directionsPut my roof on a year ago, 2022, did a swell job. Now I have a follow up question and no way to contact them, phone, text, email of Facebook. I no longer have any confidence in this company. Joe won't answer his phone. Something stinks.
Had my roof replaced a year and a half ago. When they replaced it the roof the pipe from the furnace disconnected and we just found it. The attic is filled with condensation and now black mold. They answered my first phone call and seemed sorry this had happened. They asked me to send the pictures and videos of the damage and they would be out to fix it. For the last month they have been ignoring my calls and text messages and ghosted me.
WARNING Stay away from this company. They are very irresponsible, they have no empathy with the customer, they are only there to take your money and that's it. After a year of having changed my roof and with a 25-year warranty, I had a leak in my bathroom and after several calls THEY NEVER did anything. They said they were coming and left us waiting. They are not responsible for any internal damage but obviously due to their negligence everything is damaged but they do not care, if you seek help from other people or fix it y... read more
I have been calling this company for several days at different phone numbers they supposedly have (the offices, Radley numbers and other builders) and I have not gotten a response. I left a message but they haven't called me back. About a year ago they replaced the entire roof of my house. Today I have a leak in my bathroom. When we called them to make an estimate for the work there they responded very quickly, now that we need this problem to be resolved, they DO NOT answer. We paid about 8,200. Unfair not to receive your h... read more
Hired them last fall to do an overlay. Wintered in Florida and came home to a leak. Called on multiple occasions and was repeatedly told they'd fix it. That was last March. They never showed up to repair it. Even had the BBB contact them. They never responded to them either. The work was also to remove a dish antenna which is still on the roof. Workers were good but the business does not stand behind their work. If problems occur like they did with us, good luck getting them to repair it.
Best Roofing and Construction has a 2.8 star rating with 25 reviews.
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