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Best Friends Pet Hotel

4.5

About this business

Best Friends Pet Hotel leads the pack in exceptional care for your dog or cat, offering boarding, grooming, doggy day camp, and training. As an employee-owned business, all our locations are owned and operated by Best Friends Pet Care. Our boarding stays are fully customizable for dogs, cats, and other pets, with options for individual or group play. Doggy Day Camp is offered through our Canine Crew membership, staffed 100% of the time by Certified Camp Counselors. Grooming services are available by appointment or during you... read more

Location details

395 Muddy Branch Rd, Gaithersburg, MD 20878, Gaithersburg, MD, 20878, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 4:00 p.m.
4.5390 reviews
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Mr. G's profile image
Mr. G 
on Google
3 weeks ago

Director lady is very rude. Her staff is even afraid of her. She controls your accounts and what happens to your dog. We picked up our dog the 2nd day and went to pet him and he ducked. Proceed at your own caution. Its cheap for a reason. Go to doggyzone or somewhere else where you know your dog will be taken care of. All these people leaving 5 star reviews have no earthly idea what happens after their pet is dropped off. I know someone that used to work there and they even suggested not to go. You've been warned Groomer lad... read more

Elena Attorri's profile image
Elena Attorri 
on Google
4 weeks ago
Margaret Polino's profile image
Margaret Polino 
on Google
4 weeks ago

My dog is 13-1/2, almost totally blind and deaf. Best Friends took very good care of her. I asked them to bathe her before pickup and she was so soft and clean. I was so scared to board her, but they did a great job. Even sent me a picture of her enjoying a walk.  

Matthew D's profile image
Matthew D 
on Google
4 weeks ago

We have boarded our dog here on numerous occasions. Always a great experience. 

Ali Mostafa's profile image
Ali Mostafa 
on Google
a month ago
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Frequently asked questions about Best Friends Pet Hotel

How is Best Friends Pet Hotel rated?

Best Friends Pet Hotel has a 4.5 star rating with 390 reviews. 

When is Best Friends Pet Hotel open?

Best Friends Pet Hotel is open now. It will close at 6:00 p.m.  

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