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Best Friends Pet Care Inc

4.1

About this business

Location details

528 Main Ave, Norwalk, CT, 06851, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.146 reviews
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Aaroni 
16 years ago

Beware – We left our dog for six days. I gave them seven individual daily portions of food in zipper seal bags plus two treats per day; all with her name on each bag. They said they ran out of food on the fifth day. The REAL ISSUE was the TICK infestation. Upon picking her up we discovered ticks. We found ten to begin. Then after bathing her with flea and tick shampoo we found more. We took her to the vet to get bathed. They found seven more. It did not end there. This dog has never had any fleas or ticks. She had deer ticks... read more

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CSMobileUser 
16 years ago

Clean safe and fun – We have been using best friends for several years and it has always been a pleasant experience. Our two dogs are always happy clean and well cared for. They get so excited when we turn down their road! We would never go anywhere else; all of our friends use them and it seems every vet and tech and the emergency clinic trusts them as well. If our veterinary clinic and emergency clinic uses them and recommends them they have to be and are simply the best! 

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yoohooguru 
16 years ago

My Dogs Are Family Here – Aside from the fact that it's all inside, this is the best kennel I've ever entrusted my dogs to. I leave them with Best Friends usually once or twice a month for long weekends, and a couple times a year for a longer (week +) stay. They come back exactly the way they went in, happy, beautiful, relaxed. One of my big boys even jumps on the door to open it when we get there. I do like the different type of packages they offer which makes it easy to customize for each dog (my two don't share similar in... read more

abcdefghijklmnopug's profile image
abcdefghijklmnopug 
17 years ago

Absolutely the best in pet care! – This place is so adorable and everone that works there is highly educated in their field. They love what they are doing and it shows. Molly thinks she is going to play with all of her friends when I ask her if she wants to go to camp--that is what we call Best Friends. They have so many activities to choose from, they can even have a holiday meal or ice cream delivered to their room. The kennels are large and the building is air conditioned. it does not smell like animals and the level of c... read more

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yaba 
17 years ago

Crappy customer service – I was initially happy to recommend Best Friends for boarding, however that is no longer the case. The policy for cancellation is very unfair & when confronted for a reconsideration - the female manager was very unhelpful! I made a reservation one week prior to drop-off & when I tried to cancel the reservation 5 days prior to drop-off (only 2 business days later)...I was told my $75.00 deposit was non-refundable! The policy is that you must cancel 1 week in advance, however that would mean I would ha... read more

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Contributor 
18 years ago

Editorial Review – Offers boarding, grooming, day camps and training for your pooch, plus extras like cuddle time and ice cream treats. 

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az30az 
18 years ago

I went away on vacation and left my wheaten there. My dog came back 2 pounds lighter and completely matted. All they do is feed and board, they do not even provide the basic needs that a dog (especially a long haired breed) requires. My dog was returned to me with clumps of mats the size of my fist; beginning from the top of her head going around her ears all the way down her chest. The best part was that the groomer had the audacity to charge me for grooming and told her manager that she did not notice any mats. I do not be... read more

Contributor's profile image
Contributor 
19 years ago

Editorial Review – Offers boarding, grooming and training for your pooch, plus extras like cuddle time and ice cream treats. 

Frequently asked questions about Best Friends Pet Care Inc

How is Best Friends Pet Care Inc rated?

Best Friends Pet Care Inc has a 4.1 star rating with 46 reviews. 

When is Best Friends Pet Care Inc open?

Best Friends Pet Care Inc is open now. It will close at 6:00 p.m.  

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