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Best Friends Pet Care

4.3

About this business

Best Friends Pet Hotel is the leader of the pack when it comes to the absolute best care for your dog or cat. We specialize in boarding, grooming, Doggy Day Camp and grooming. We offer a fully customizable boarding stay for dogs, cats and other pets - with either individualized or group play. We also offer Doggy Day camp every day, with full and half-day packages available. We interview every dog, before they start Doggy Day Camp, and our Camp is staffed 100% of the time with our Certified Camp Counselors. We also offer Groo... read more

Location details

5602 Royalton St, Houston, TX, 77081, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3147 reviews
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Anthony Lleras's profile image
Anthony Lleras 
recommend  Recommended
5 years ago

Love leaving our fur babies here. Staff is friendly. Facility is clean. 

V Michel Buck's profile image
V Michel Buck 
recommend  Recommended
5 years ago

Staff is very friendly, facility is very clean. 

Natasha Trilli's profile image
Natasha Trilli 
recommend  Recommended
6 years ago

Love boarding my husky, Alpha, there each time. We are happy to get daily picture updates from their system as well as knowing our floof is well fed and groomed. Also recommend getting a bath with their winter holiday scent! 

Whitney Frost's profile image
Whitney Frost 
7 years ago

Business response:

Whitney, We are sorry to hear that you did not have a good experience with Best Friends. We looked up your account and saw that your regular location is in Spring. We have forwarded this information to management at the location. Should you have any additional questions or concerns, please feel free to contact the Spring location and ask to speak with the center manager. Sincerely,…See More 

Arly Garcia's profile image
Arly Garcia 
7 years ago

Receptionist got ahold of my personal cell number and repeatedly spammed my phone. Would not stop calling all day long. Report to bbb for unauthorized use of personal information 

Business response:

Hello Arly, Thank you for your feedback. We apologize you received multiple calls from our center. Please feel free to contact our center directly and ask to speak with the center manager so that we can look further into the issue to ensure it does not happen again. Sincerely, The Best Friends Team 

Virgil Burke's profile image
Virgil Burke 
7 years ago

Pleased with the staff and the care given to Lizzie. 

Kim Telford Box's profile image
Kim Telford Box 
8 years ago
Paola Alvarado's profile image
Paola Alvarado 
8 years ago

Best place ever i loved working here this was the best job ive ever had tbh . just Awesome specially knowing i get to play and love this fur babies that was boarding here � 

Jennifer A. Broussard's profile image
Jennifer A. Broussard 
8 years ago

I have been a Best Friends customer for years and years, boarding and grooming a long line of standard poodles there. Best Friends' staff have always been friendly, caring and efficient. My present poodle, Charlotte, is not a friendly dog by nature but even Charlotte demonstrates a high level of trust and comfort when I take her in. I especially like the Doggie Day Camp when I board Charlotte for longer periods of time and the fact that they send me pictures of her at play. I highly recommend Best Friends for your dog or cat... read more

Business response:

Thank you, we love our Charlotte! 

Frequently asked questions about Best Friends Pet Care

How is Best Friends Pet Care rated?

Best Friends Pet Care has a 4.3 star rating with 147 reviews. 

When is Best Friends Pet Care open?

Best Friends Pet Care is closed now. It will open at 9:00 a.m. 

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