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Best Buy

4.1

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

4210 Milan Road, Sandusky, OH, 44870, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.11,143 reviews
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Laci Balcerzak-Wildenthaler's profile image
Laci Balcerzak-Wildenthaler 
recommend  Recommended
4 years ago

We're hiring nationwide starting at $15 hr plus an employee discount! Visit us and let's talk about what's possible. Come out for our Hiring Event -Thursday September 24th -Friday September 25th -Saturday October 3rd -Sunday October 4th Each day 12pm-6pm *Bby.me/holidayhiring * text BBYJOBS to 97211 *Bestbuy-jobs.com Location: Best Buy Store 0879 4210 Milan Rd. Sandusky, Ohio 44870 

Tonya Hall's profile image
Tonya Hall 
4 years ago

I purchased a refrigerator at the end of 2017 and purchased a 5 year warranty. I have had several Best Buy “geek squad” technicians at my home to “fix” my refrigerator and have still been without a working refrigerator for 10 months. In store today around 4pm I was told by the manager that”this is not something we can resolve and you need to call geek squad”. I was offered no guidance to help resolve this issue. This is by far the worst customer service that I have ever received and will never purchase anything from Best Buy... read more

Justin Schuster's profile image
Justin Schuster 
5 years ago

They need to relearn to answer phones... Spent an hr waiting to talk to anyone from the store. The entire store let me down 

Jason Lykins's profile image
Jason Lykins 
5 years ago

Customer service is garbage, was looking at TVs for about 15 min. There was eight employees that walked right passed, none of them asked if i needed help. 

Jojo Sugaree Key's profile image
Jojo Sugaree Key 
6 years ago

By returning my call. I've been disconnected 3 times by their sysytem 

Elijah Day's profile image
Elijah Day 
6 years ago

I tried calling this store to talk to someone. I was on hold for 45 minutes before talking to one person. when I asked for the manager, instead of apologizing for the crappy service he tried defending it and told me that it's normal to wait that long. I have never in my life dealt with such crappy customer service. 

Arielle Ortolani's profile image
Arielle Ortolani 
7 years ago

My husband and I spent a total of about two hours just trying to talk to an actual person. So disgusted and I regret spending so much money and time in this store. 

Charles W Crecelius's profile image
Charles W Crecelius 
7 years ago

Got a microwave from best buy (Sandusky, OH) my daughter bought us for Christmas. It's only 3 1/2 months old and isn't working right. Took it back best buy and said their return policy is for 15 days from purchase! Apparently they only guarantee it works the day you buy it. So now I have to reach Panasonic and probably mail it or find a service center to have them fix it... 

Nagato Querido's profile image
Nagato Querido 
7 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 1,143 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 7:00 p.m.  

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