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Best Buy

4.1

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

6325 Naples Blvd, Naples, FL, 34109, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.13,303 reviews
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Alysia Lacayo's profile image
Alysia Lacayo 
3 years ago

They never answer the phone.. the automatic phone hangs up on you.. ( hung up on me 4 times!!!) terrible customer service! 

Ann Pozerycki's profile image
Ann Pozerycki 
recommend  Recommended
4 years ago

Great Service, very knowledgeable personnel 

Stephanie Tully's profile image
Stephanie Tully 
4 years ago

3 out of 3 appliances needed to be returned and customer service is horrible 

Anonymous's profile image
Anonymous 
4 years ago

Purchased a $1000 iRobot Roomba on Saturday after being assured that it will not go on sale. Price went down $300 today and they won’t price match. Their call center is useless. If they won‘t match, it is going back tomorrow. 

Ramon Eusebio Perez Feliz's profile image
Ramon Eusebio Perez Feliz 
recommend  Recommended
5 years ago

Excelente establecimiento comercial enfocado en el área de la tecnología. 

Mariana Sandoval's profile image
Mariana Sandoval 
6 years ago

Good 

Chris Sandy's profile image
Chris Sandy 
6 years ago

Best Buy manager (Giovanni) and sales representative (Zach) made false representations to induce me to buy a $5,000 tv. Knew I was visiting from Iowa, GUARANTEED delivery and setup yesterday, and failed to deliver (after prepayment). How can this business or its corporate office allow such fraudulent sales pitches? #BestBuy 

Joan Nease's profile image
Joan Nease 
6 years ago

Thanks to Geek Squad for fixing my printer connection problem. Great customer service for limited computer knowledge with senior citizens. 

Guy Tillotson's profile image
Guy Tillotson 
6 years ago

Dozens of employees in blue shirts talking amongst themselves and totally ignoring customers in the store. Never again. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 3,303 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open on Monday at 9:00 a.m. 

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