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Best Buy

4.0

About this business

Location details

625 Atlantic Ave Ste A7, Ste A7, New York, NY, 11217, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.06,581 reviews
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Carmen Lopez's profile image
Carmen Lopez 
4 years ago

this place is terrible. employees are socializing more then working smh. Don't even try to call the store you be on the phone for over 30 minutes without no answer smh. 

Joseph Ramos's profile image
Joseph Ramos 
5 years ago

Worst customer service I have ever experienced at any Best Buy I have ever shopped at. Dealt with two so called managers (SOHIE & KATO). Most unproffesssional individuls and truly can not understand how these two can hold a management position. Beside the ghetto attuite and lack to provide services with a good attuite. The first words out of these to ladies mouths were no, I can't, try other store, nothing positive. This Branch is ulled we people that dont give a crap about there jobs, their work eviroment or helping anyone ... read more

Joseph Ramos's profile image
Joseph Ramos 
5 years ago
Lic José Peréz's profile image
Lic José Peréz 
recommend  Recommended
6 years ago

Great Prices, nice location,a ton of items, staff tech savvy 

Edda Paz's profile image
Edda Paz 
7 years ago
Nino Hidalgo Jr.'s profile image
Nino Hidalgo Jr. 
7 years ago
Mbev Lashley's profile image
Mbev Lashley 
7 years ago

When to Atlantic Terminal @7:57 and was trying to get an answer from one of your customer assistants. Before I could ask a question he motioned me to another rep and walked away. When I asked her she just pointed in the direction of the it. When I asked for the manager, the response was "Manager?" I Guess that the store is unmanageable! Customer Assistants need to be re-trained. I received assistance from one individual who was the only person assisting customers. #Shame on your management!! 

Jacqueline Jones's profile image
Jacqueline Jones 
7 years ago

I can't believe they only had one person on the customer service counter. You should have more people and I saw something online go to the store and they don't have it. Why wasn't it stated so I wouldn't have wasted my time. Then I was told I could order it in store but never could ask that question cause the line was slow in the first place and other people that was on the line before come back now I gotta wait longer. Got frustrated and left. Your customer service here at the Brooklyn store is lousy. 

Cyn Bluediamond Divapryear's profile image
Cyn Bluediamond Divapryear 
7 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 6,581 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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