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Best Buy

4.1

About this business

Founded in 1966, Best Buy is a publicly owned, multinational retailer that maintains stores in the United States, Canada, China, Europe and Mexico. The retailer s stores offer a variety of consumer electronics and entertainment products and services. Its stores provide computers, music systems, mobile phones, video games, and digital and video cameras. The retailer s stores also sell a variety of home appliances, including dryers, dishwashers, microwaves, refrigerators and washing machines. Best Buy offers products of the So... read more

Location details

1462 Higdon Ferry Rd, Hot Springs, AR, 71913, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,953 reviews
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Stan K.'s profile image
7 years ago

In July of 2017 I purchased a 55" tv with a logitech remote to connect all my accessories,ie: dvd player, vhs, speakers. Also, paid 175.00$ for a warranty. I was under the impression that everything was covered including labor. After eight months the logitech remote became dysfunctional. Contacting the Best Buy , Hot Springs store, was also dysfunctional--schizophrenic---. At first helpful "we will take care of everything" after the warranty was verified, all I needed to do is to contact logitech for another remote that was ... read more

L H.'s profile image
8 years ago

on 11-21-2016 I paid for what I thought was to have 5 tvs installed & 2 surround sounds. I went over this like 3 times with the sales associate. He assured me it was all taken care of. delivery of my items & install on 12-01-2016. on 11/30/2016 I get a call that they are only installing 2 tvs & if I want more they will have to cancel. (the associate that did my order messed up) I made calls & calls & finally got this issue taken care of, or so I thought. on 12-01-2016 they showed up & told me they were there to only install ... read more

Todd S.'s profile image
9 years ago

The people there are nice and very helpful. The Geek Squad pits in the effort, but that doesn't mean things go smoothly. There's room for improvement with their paperwork management and communication skills. I think it's more their software that creates the issues so corporate will be getting a letter. We had several wasted trips to the store trying to get things straightened out. We'll still shop there due to the people being persistent in getting things done with a system that needs work. 

Eric H.'s profile image
10 years ago

I needed a new phone. The best prepaid phone they had for At&t was the HTC desire for $169.99. I ended up getting instantly approved for a shocking credit card with no previous credit on AR minimum wage! Ty best buy ���� 

John H.'s profile image
13 years ago

rude, slow and i never got anyone to help me. 

skader's profile image
14 years ago

I went in to set up a contract through AT&T getting 2 iPhone 3GS's. I was instantly asked how they could help me. They did not give me a run around on prices. They spent two hours nonstop helping me set up my contract to convenience me so I didn't have to go to the AT&T store and deal with pushy sales associates. They made several phone calls to help with payment options. Overall they will receive my business again and I will make many recommendations to the store. 

sunshine_dust's profile image
sunshine_dust 
15 years ago

I really enjoyed just going into this store and browsing. All the employees are relaxed but were working. If you had a question they would answer as best they could. This is a good store that I would recommend. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 1,953 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open at 9:00 a.m. 

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