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5340 West Grand Parkway South, Richmond, TX, 77406, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Over the top, over acting very slow corona virus entrance policy. I will never allow my feet to get in that store ever again😡
Poor customer customer at the customer service desk only shopping online for now on This store doesn’t take care of their customers
I didn’t like the service provided by a manager when trying to exchange XsMax 512G for 64G today! He tried unethical actions step by step and refused to follow customers request and gave me a lots of head aches!
Can’t get anyone to help you. Stood in one place in computer dept for over 15 min and no one attempted to help while 6 employees were at the service dept having a good time BSing and kidding around. Got there attention when I took their picture and they saw me. Will not go back there
Bought a black n decker hand vacuum from best buy .It had been less than a month and it stopped working all of a sudden.Took it back,and Gary helped me get a new one there and then.Thank you so much for the awesome customer care.����
Came to this Best Buy to look for a tracking device and a radar detector and went to the horribly disorganized car audio section only to find the shelves empty and no one around to help. My wife went to ask an employee for help and there were six employees at the register and they told her oh it should be in the corner in car audio. None of them helped her or even attempted to go and make sure that we had found what we were looking for. On the way out of the store I saw that there was a hiring sign and I laughed and thought ... read more
Received a ticket to purchase the Toshiba tv. I paid for the tv and the manager said they sold out. I paid for the TV. They substituted the tv for a TCL. The picture quality is horrible. What a downgrade. Very disappointed. Was going to get my Home theater equipment there but not anymore. Unbelievable
Best Buy has a 4 star rating with 2,616 reviews.
Best Buy is closed now. It will open on Monday at 9:00 a.m.
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