Best Buy

Michael A. Mancini 

on Facebook

4 years ago

Just walked in your store in Flagstaff,Az to buy 3, possibly 4 computers. Worst customer service experience. Called to speak Manger.. was told both were busy and unavailable. #badcustomerservice #CustomerExperience #CustomerExperience #BestBuy 

Rhonda Turpin Shearer 

on Facebook

4 years ago

I tried to go order a new dryer at Best Buy this morning and got told I could not even go in the store unless I had an appointment. Best Buy does not offer them taking away your old appliance as an option when you order online. It’s just very frustrating when you have an appliance die yet you have to make an appointment to even get to go into the store. It’s like they are forcing you to order online now but yet do not give options you need. 

Amanda Alexander 

on Facebook

5 years ago

NEVER buy from these thieves!!! Go Amazon! Better return policy! 

Gordon Alajuwon 

on Facebook

6 years ago

worst customer service ever... Thank God for Amazon... 

Henry Ke'yah 

on Facebook

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6 years ago

check for sales, always some good deals Everytime I visit the store. 

Andrea Thoeny 

on Facebook

7 years ago

Wish I could give a 0. Employees who don't know anything about their products and also say "oh yah you can return this no problem"... Then go to return because it's not the right product for you and just sorry, nothing we can do for you and not even store credit. And not even a heartfelt apology. Really? In the age of no questions asked like Amazon, Target and others you're going to treat your customers this way? Never again will I shop here. 

Venessa Lea Nelson 

on Facebook

7 years ago

Very rude cashier. I wouldn't go back if you paid me. I have been having trouble with my credit cards because of some identity theft. So when I went to make a purchase today and my card got declined, I wasn't surprised. The cashier announced loudly like he was in a game show, "Declined!!!". To start off, when we told him about a promotional flyer we saw, his response was, "where did you see that? On some hand written sign?". When my husband showed him the flyer that he took a photo of on his phone, his response was, "oh well... read more

Edward Gene Mc Keown 

on Facebook

7 years ago

I went to buy a couple movies and an sdcard. I get to the register and Hunter asks if I found everything okay. I said no. I then said I was wanting Fantastic Beasts & How to Cook Them, but had to settle for Where to Find Them. He played along, which made it even more fun.