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Best Buy

3.9

About this business

Founded in 1966, Best Buy is a publicly owned, multinational retailer that maintains stores in the United States, Canada, China, Europe and Mexico. The retailer s stores offer a variety of consumer electronics and entertainment products and services. Its stores provide computers, music systems, mobile phones, video games, and digital and video cameras. The retailer s stores also sell a variety of home appliances, including dryers, dishwashers, microwaves, refrigerators and washing machines. Best Buy offers products of the So... read more

Location details

5890 N Elizabeth St, Pueblo, CO, 81008, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.92,347 reviews
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Regina Montoya's profile image
Regina Montoya 
6 years ago

The teenagers working there need customer service skills. And the one who called himself a manager had to be asked 4 times before he admitted he wasn’t the dang manager. Supposed to be a walk-in and exchange and they tell me I have to pay for a different (but equal model), take a lower quality product, wait and have item mailed sometime next week. Not much of a choice for a product that was a Christmas gift to my son and worked for less than 6 weeks 

Johnny Mckay's profile image
Johnny Mckay 
6 years ago

Johnny Mckay 2 mins · I have been waiting to see if a particular TV was going to go on sale at Best Buy for Black Friday. First pic shows the price on October 28. Second price shows the "Black Friday" price?? Same Price? 

Leon Sheeley's profile image
Leon Sheeley 
6 years ago

I went in to EXCHANGE my 43 inch Roku tv and the customer service representative gave me a refund for it automatically right after I had said I was gonna go look for another tv!!! Not cool now I have to wait 2-3 business days for the tv that I found and seeing that it is on sale and only 3 left, good luck to me huh!!! Totally not professional Best Buy!!! It will take a ton of things to happen for me to think about stepping foot in this location again!!! 

Alejandro Garcia's profile image
Alejandro Garcia 
6 years ago

Your employees could try something called "customer service". I could not get help today at my local Pueblo store, and I gave up after 10 minutes. 4 employees were too busy chit-chatting away on the floor. Whatever they were discussing was far more important than helping me buy a monitor. A 5th was busy holding up a counter with his butt, and purposely avoided making eye contact with me. I still need a monitor, but I will have to go find a store that wants to sell me one. :( 

Lea Wilkins's profile image
Lea Wilkins 
7 years ago

Very good service & expert advice to assist with our purchase. 

Chrissy Ottinger Martinez's profile image
Chrissy Ottinger Martinez 
7 years ago

I purchased a washer and dryer a week ago. It’s finally my delivery date and they call me more than half way through the delivery window to tell me that someone cut the fuel line on their truck and they don’t know when they can deliver the products. We called the store and the employees were completely rude and unprofessional. Finally we spoke with the store manager Lynn who was very kind and professional and made sure we had a resolution. But I can say I won’t be buying anything from them again. 

Sandra Proffitt's profile image
Sandra Proffitt 
7 years ago

Everyone was very helpful, curtious and knowledgeable. I'll definitely shop here again. 

Eric Molina's profile image
Eric Molina 
8 years ago

Great costumer service. In and out with everything I needed!!! 

Matt Smith's profile image
Matt Smith 
8 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 3.9 star rating with 2,347 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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