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Best Buy

4.0

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

315 N Weber Rd, Bolingbrook, IL, 60490, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.01,805 reviews
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Gabriella Sarah's profile image
Gabriella Sarah 
4 years ago

Best Buy is not checking IDs for store pick up and giving items to the wrong people. On top of it they are not rectifying the situation after they have done it. I’ve seen multiple videos online that these are employees stealing the guests items The manager there admitted to me that they don’t check IDs. They gave a $365 item that I purchased to a stranger and will not refund me 

Sarah Maggiore Jones's profile image
Sarah Maggiore Jones 
5 years ago

This location is trash! They are rude and disrespectful, don’t follow through on repairs, and are ignorant when it comes to customer service. We will NOT be returning to this store and will NOT be using the Geek Squad for any of our future needs. They’ve had my computer for over a month, we were called to pick up the computer, upon receiving it, it STILL DID NOT WORK!! 

David Scott's profile image
David Scott 
6 years ago
Kevin W Carter's profile image
Kevin W Carter 
6 years ago

Set up a installation for today . When I arrived for the appointment I was told they did not have enough time to do the job . So for a mess up on your end your team simply said sorry and nothing more. I have been waiting 2 weeks for this and had a ride come from a hour away. Very unhappy with Best Buy In Bolingbrook,IL. 

Kaitlyn Joyce's profile image
Kaitlyn Joyce 
6 years ago

Best Buy is a very crooked company. They said the item I got for our daughters birthday was in stock and would be delivered before her birthday. I got an email this morning stating the item is delayed until November 4th at that point they will determine if the item will come in so they can send it out or I can choose to cancel and get a refund at that point. Our daughters birthday is October 15th. They already took the money out of my account for the item and are holding it hostage until they decide I can cancel and get a re... read more

John Bratcher's profile image
John Bratcher 
7 years ago

I went to the Bolingbrook Best Buy had a good experience. I only needed a new charging cable for my iPhone, but I did look at the appliances. That staff was very friendly. I checked out and left if I could give 10 Stars I would. 

Christina Restivo's profile image
Christina Restivo 
7 years ago

This store is awful!! Trying to purchase a fridge has never been so difficult. Do yourself a favor and go somewhere else!! 

Jazzy Zajac's profile image
Jazzy Zajac 
7 years ago
Marykellie Wamser's profile image
Marykellie Wamser 
7 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 1,805 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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