This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Best Buy
- Electronics Repair
- Loveland, CO
About this business
With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more
Location details
6075 Sky Pond Dr, Loveland, CO, 80538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had an appointment at 11:20am with the geek squad to diagnose an ghost touch issues with my iPhone. Didn’t get seen until almost noon. They diagnosed my phone, told me they could fix it. An entire hour later they told me there was nothing they could do to help me. The man who helped me was in training and had no one helping him. I had my two small children with me and what should have taken 20 minutes took almost two hours. Terrible experience. Oh and they told me I could come back at another time and they could fix it. Wh... read more
Wouldn’t let me shop because of how I wore my mask. It covered my mouth and nose. If the masks work that good and they all have one on why does it matter how mine is on. Good to know that Best Buy hires and employees Mask police and medical personnel.
2 weeks ago I scheduled an install for a car stereo for today. I received the reminder this morning. I drove to Loveland for the install only to find out the installer is out on paternity leave. The woman asked me.. so .. do you just want to take the stereo with you? Thankfully the Greeley store can get me in tomorrow. What a waste of 90 minutes.
Purchased a new washer and dryer from the store. When they delivered my order and went to install I found out that everything wasn’t new. Parts are missing and when I called the store the manager of the appliance parts his name is Brandon and he told me that I would have to file a grievance. It’s the worst customer service I’ve ever experienced and also the worst company to do business with. The fact that they tried to pass off used equipment to me as new was just downright insulting and fraud.
They were mean to me. Not nice. Would not let me return my product and conned me into buying protection in order to exchange it cause it was past the time allotted. Lost customer moving forward
I came in with a blown speaker, helpful staff- Tyler the install guy IS great!!!
The Geek Squad is friendly and efficient. They knew immediately what my problem was and got all completed in less than 10 minutes. They did not laugh at a mature person nor did they patronize during our discussion. That goes a long way! Will be back for a 'tune up' appointment in a couple weeks. Thx!
Too much of a good thing is a bad thing! In a 10 minute visit we were asked 10-15 times if we needed help. The incessant bugging was enough that we left!
Thanks a lot to the guy that sold me a worthless piece of plastic after assuring me I could return it within 14days and get my money back. 50 bucks down the drain thanks a lot.. Maybe train your employees on certain basics like return policies.
Frequently asked questions about Best Buy
How is Best Buy rated?
Best Buy has a 4 star rating with 2,060 reviews.
When is Best Buy open?
Best Buy is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com