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Best Buy

4.0

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

1895 Adams St, Mankato, MN, 56001, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.01,848 reviews
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Mark Robert McMillen's profile image
Mark Robert McMillen 
4 years ago

Terrible Customer service!! your sales team has to large of a guaranteed paycheck, they are not hungry for sales and down right lazy! I first walked slowly past 3 assoc. in the electronics department, pausing every now and then to look at tv's, nobody greeted me or ask if i would like assistance. I found the TV I wanted, pocket full of money now i just needed that assistance....Nope...the sales people sat yukking it up at the sales counter...I stood in one spot for what felt like an eternity, a min of 5 minutes staring at th... read more

Tami Dobie-Murphy's profile image
Tami Dobie-Murphy 
4 years ago

I have been a loyal customer for several years at Best Buy, but the recent service both at the mankato store and at the service center has been terrible. Not sure why I purchased a 3 yr warranty. I've been trying to get my sons laptop fixed to use for school since April and now the warranty has expired and it's still at the service center. It's a 3 year old basic Dell lap top, why not just replace it, isn't that what the warranty is for at this point. So far they have put more into the repairs then the trade in value and hav... read more

Andy Cleland's profile image
Andy Cleland 
6 years ago

Dont ever buy anything from this store I purchased a Samsung note 9 from here. Had antenna issues less then 30 days after buying. With in stores warranty. They did nothing. Gave me new sim card. Didn't fix the problem. On 5th time guy gives me Samsung number. Contact samsung. Samsung admitts that there is antenna problem and told me to take my phone back to this location to get fixed or a new phone. And the store says we can't do anything for you. Pretty bad customer service on both ends. I will never buy anything from best ... read more

Brandon Jarvas Stolt's profile image
Brandon Jarvas Stolt 
recommend  Recommended
6 years ago

This is the best place ever 

Michelle Gudgel's profile image
Michelle Gudgel 
6 years ago
Suzanne PowerTauer's profile image
Suzanne PowerTauer 
6 years ago

They assume if a girl is buying a gaming console it is for their boyfriend. 

Jeannine Jackson's profile image
Jeannine Jackson 
6 years ago
Victoria Kristine Finger's profile image
Victoria Kristine Finger 
7 years ago
Miguel Molina's profile image
Miguel Molina 
7 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 1,848 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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