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Best Buy

4.1

About this business

This is an incredible electronics store where you will be overwhelmed looking at the vast array of electronic products available at fair prices and warranties. It is a one stop shop for home theater, small appliances, CDs, DVDs/Blu-rays, computers, cameras, HDTVs and much more. Product returns and exchange, installations, technical queries etc. are also managed without any hassles. 

Location details

100 Meijer Dr, Florence, KY, 41042, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.14,600 reviews
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Patrick Schnuck's profile image
Patrick Schnuck 
4 years ago

Goes to show that Best Buy and their gig toward still on that number one on the bus been sitting outside and a parking spot number area like I was told to do and online it says they’ll be out in 25 minutes and find out that their system is down and that the geek squad can’t even fix the problem so not sure how good the geek squad is it shows how they care about their customers will never recommend them again but have to come here to get the one product I want because I need it for somebody and no one else has it right now so... read more

Gwenda Carter-Louis's profile image
Gwenda Carter-Louis 
recommend  Recommended
4 years ago

Aaron was attentive and professional. Outstanding customer service. 

Eliot Sloan's profile image
Eliot Sloan 
4 years ago

They can start by answering the phone 

Melissa Osterhout's profile image
Melissa Osterhout 
recommend  Recommended
5 years ago

We drove down to this store because the stores near us didn’t have the product we needed. We were returning one lap top for another. The team member who helped us wanted to make sure weren’t going to run into the same issue we had with one we had previously bought. He was knowledgeable and willing to take the time to help us even with the COVID-19 situation. He processed our return and got our new laptop with to us in a timely fashion! Thanks for running a great curbside pick up and keeping us all safe! 

Melissa Schultz's profile image
Melissa Schultz 
recommend  Recommended
5 years ago

We drove down to this store because the stores near us didn’t have the product we needed. We were returning one lap top for another. The team member who helped us wanted to make sure weren’t going to run into the same issue we had with one we had previously bought. He was knowledgeable and willing to take the time to help us even with the COVID-19 situation. He processed our return and got our new laptop with to us in a timely fashion! Thanks for running a great curbside pick up and keeping us all safe! 

Kim Skirvin's profile image
Kim Skirvin 
5 years ago

horrible customer service . faulty products and they treat you like you're in the wrong for not wanting crappy stuff. 

Cheryl Dennis Bergman's profile image
Cheryl Dennis Bergman 
5 years ago
Rachel Moreland's profile image
Rachel Moreland 
recommend  Recommended
5 years ago

While the other shoppers there may be rude af, the managers, staff, and cashiers were helpful, efficient and got my friends and I out of the store as quickly as possible. 

Laura Lindeman-Lorenz's profile image
Laura Lindeman-Lorenz 
5 years ago

Had an appointment with geek squad and was ignored. No sense of customer service whatsoever 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 4,600 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open at 9:00 a.m. 

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