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Bert Ogden Mission Kia
- Car Dealers
- Mission, TX
About this business
Bert Ogden Mission Kia is proud to be part of the largest car dealership group in South Texas! Schedule a test-drive at our Kia dealership in Mission, TX, and view our new and used Kia models for sale. Secure a new Kia lease or meet with our Kia service experts today.
Location details
2307 E Expressway 83, Mission, TX, 78572, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 10:00 p.m. | |
| Tue | 8:30 a.m. to 10:00 p.m. | |
| Wed | 8:30 a.m. to 10:00 p.m. | |
| Thu | 8:30 a.m. to 10:00 p.m. | |
| Fri | 8:30 a.m. to 10:00 p.m. | |
| Sat | 8:30 a.m. to 10:00 p.m. | |
| Sun | Closed |
ECM recall at KIA killed my 2024 Carnival. Had 4 recalls done today, 08/16, and once I got home and turned the car off, it refuses to turn back on. I called and service refused to pick up, the operator didn't pick up, and sales sent me back to service in a loop of do-nothingness. This dealer is by far one of the worst I have ever dealt with. If I didn't have to take my KIA in for service, I'd avoid this place like the freaking plague. I'm waiting on them to try to avoid blame, charge some stupid fee for their screw up, or so... read more
Fui a la agencia a hacer un cambio de aceite me dieron cita para una semana después ENSERIO UNA SEMANA EN NINGUNA AGENCIA DE LOS CARROS QUE HE TENIDO TARDAN ESO POR FAVOR
Carolina in service has a rude demeanor and should be talked to. The service department NEVER answers their phones which is odd because every time I’m there in person they’re never busy. They never ever ever wash the car after they’re done servicing it which is standard customer service. Too bad there’s not another Kia dealership in the McAllen area. Follow up: I appreciate the initial outreach regarding my concerns, but the lack of any follow-up truly reinforces why my experience was so disappointing. It’s clear that custom... read more
Worst customer service ever! Honestly worst purchase experience and rude employees. Do not even bother stopping at this location. A year ago I bought my carnival, it took them almost 6 months to replace it. Took it in today for an oil change, same experience. Never answer calls or make themselves available.
I am extremely disappointed by my experience here and would give 0 stars if possible. I purchased a vehicle back in March 2025 and signed the GAP cancellation form just a few days later. It has now been over four months, and I have yet to receive any update, refund, or even a response from anyone at the dealership. I was assisted by Omar Pacheco, who has not followed up or communicated with me at all since the initial process. I’ve tried being patient, but this level of customer service is completely unacceptable. I expected... read more
Frequently asked questions about Bert Ogden Mission Kia
How is Bert Ogden Mission Kia rated?
Bert Ogden Mission Kia has a 4.1 star rating with 1,188 reviews.
When is Bert Ogden Mission Kia open?
Bert Ogden Mission Kia is open now. It will close at 10:00 p.m.
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