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Bert Ogden INFINITI is a Rio Grande Valley INFINITI dealer that you can turn to with confidence. Shop our selection of new and used INFINITI models for sale, or stop by for Certified INFINITI service in Edinburg, TX, that you can trust.
4901 South Expressway 281, Edinburg, TX, 78539, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 10:00 p.m. | |
Tue | 8:30 a.m. to 10:00 p.m. | |
Wed | 8:30 a.m. to 10:00 p.m. | |
Thu | 8:30 a.m. to 10:00 p.m. | |
Fri | 8:30 a.m. to 10:00 p.m. | |
Sat | 8:30 a.m. to 10:00 p.m. | |
Sun | Closed |
Arrived at Bert Ogden Infiniti dealership for vehicle repairs, was met outside by Nate Miranda (salesman I think). He introduced himself, escorted me to a service advisor, and was very articulate in the area of Service Excellence. I asked if the dealership trained their employees in this area, to which he replied “No.” I informed him that he was a “Natural”, and that he is the FIRST person I have encountered with those set of skills in the RGV. (I am from DFW area moved here 1 year ago.) He stated that the GM was from DFW ar... read more
We have a 2023 infinity qx80 which has left us stranded 4 times and has been in service 4 separate occasions with the same issue it is embarra for my kids and I to have to walk home when they just brought the vehicle back from service 2 days ago!!!
Disappointing Experience with INFINITI Bert Ogden Edinburg I've been a customer of INFINITI Bert Ogden Edinburg & while they're quick to respond when you're interested in purchasing a vehicle, my experience with their customer service has been extremely disappointing. I've called their dealership FIVE TIMES regarding a non-sales issue, and despite being transferred to a manager, I've been left with nothing but voicemails and ignored calls. No call backs, no follow-ups, no resolution. It's frustrating and unprofessional. If y... read more
a very nice dealership with attentive personnel and very service oriented.
Wouldn't recommend, nobody ever available to assist
Bert Ogden INFINITI has a 4.4 star rating with 899 reviews.
Bert Ogden INFINITI is closed now. It will open at 8:30 a.m.
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