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Berlin City Honda of Portland Service Center
- Automotive
- South Portland, ME
About this business
Location details
255 Maine Mall Rd, South Portland, ME, 04106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I bought my brand new car in May. The salesman was not professional so I had to just deal with the sales manager and the finance manager and then everything was fine. Today I had an appointment at 8:15am for its first oil change entire rotation. The guy said it would take about an hour. Finally at 10:30 I go out and ask them how much longer and he looked and he says oh your car is next in line and the express lane is very busy. 2 1/2 hrs and it's not even in the garage!!!So why did I make an appointment? I left and went to p... read more
I really think this is one of the worst places you can buy a car. 80$ for an oil change that takes 2 hours. Promoto is 50 for 15 minutes. Tire rotation is 54$? Give me a break. I'm never buying a car here again. When I bought this 2023 car brand new, it had issues and I had to bring it in 4x , they wouldn't and couldn't fix it without any errors showing on the computer, even tho clearly there was issues. Finally it got bad enough to put an error on, and they fixed it after driving it for 30,000 miles. They won't fix it unles... read more
Brought my car in for a recall. I left being told the recall was fine but needed 16,000 dollars worth of work. That included a new transmission. Took my car to a local mechanic and the transmission was fine. Slight leak he patched for free. Still great after over a year since that appointment at Berlin.
Had a noon appointment for oil change, tire rotation and vehicle inspection. Was told it may be a couple of hours because they are busy. Arrived 20 minutes early and at 1:50 car still outside the building. Advisor saying that noontime is their busiest times. Maybe they should book a little less for that time slot if so. Left without service as we had other pending appointments for the day.
On April 11, 2025, I brought my vehicle in to have the snow tires changed over to all-season tires—and nothing else. Prior to this appointment, I had already called the service department on three separate occasions dating all the way back to 2023, to ensure that no complimentary multipoint inspections would be performed on my vehicle. I made it explicitly clear each time that only the scheduled work was to be done, and that no additional inspections were to take place under any circumstances. Despite all of this, a multipoi... read more
Frequently asked questions about Berlin City Honda of Portland Service Center
How is Berlin City Honda of Portland Service Center rated?
Berlin City Honda of Portland Service Center has a 3.1 star rating with 42 reviews.
When is Berlin City Honda of Portland Service Center open?
Berlin City Honda of Portland Service Center is open now. It will close at 6:00 p.m.
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