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900 S Nicolet Rd, Appleton, WI, 54914, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everything was great until we actually had the vehicle. We were told texting the sales person was the best way to contact, but we never got a response. The service department seems more interested in convincing me the problems are my imagination than working with me to troubleshoot. I would guess this would be different if there was no warranty and they could charge me, not sure. I was not planning on a review, but I kept getting emails requesting me to do a review so this is it.
My salesperson Sam was fast and efficient. He answered all my questions and we got everything done in a timely manner. He explained everything to me and I left with no questions unanswered. 10/10 for him!
Diego Garcia was a very disrespectful, rude customer service employed a person I’ve ever experience in all the years I have dealt with Bergstrom. If I could give zero stars, I would give 0+ minus more but I had to give a one star and he’s lucky that he got that because I cannot believe how disrespectful and rude. This guy was to me and my roommate. I will never go back to Nicollette Bergstrom ever again.
Making an appointment and arriving for service was very disappointing. First, I went on computer to search for phone number which I couldn't find. So clicked service department and it came up schedule an appointment. So answered the questions on make model car, etc. Then I had to tell them the problems. Which I did and there were quite a few. Submitted it and it said received but nothing else came up to actual schedule an appointment. So I found a number a called. Got there automated robot system. That was fun. Explained wha... read more
Bergstrom Buick GMC of Appleton has a 4.3 star rating with 754 reviews.
Bergstrom Buick GMC of Appleton is closed now. It will open tomorrow at 9:00 a.m.
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