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Bergstrom Buick GMC of Appleton
- Used Car Dealers
- Appleton, WI
About this business
Location details
900 S Nicolet Rd, Appleton, WI, 54914, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everything was great until we actually had the vehicle. We were told texting the sales person was the best way to contact, but we never got a response. The service department seems more interested in convincing me the problems are my imagination than working with me to troubleshoot. I would guess this would be different if there was no warranty and they could charge me, not sure. I was not planning on a review, but I kept getting emails requesting me to do a review so this is it.
My salesperson Sam was fast and efficient. He answered all my questions and we got everything done in a timely manner. He explained everything to me and I left with no questions unanswered. 10/10 for him!
Diego Garcia was a very disrespectful, rude customer service employed a person I’ve ever experience in all the years I have dealt with Bergstrom. If I could give zero stars, I would give 0+ minus more but I had to give a one star and he’s lucky that he got that because I cannot believe how disrespectful and rude. This guy was to me and my roommate. I will never go back to Nicollette Bergstrom ever again.
Making an appointment and arriving for service was very disappointing. First, I went on computer to search for phone number which I couldn't find. So clicked service department and it came up schedule an appointment. So answered the questions on make model car, etc. Then I had to tell them the problems. Which I did and there were quite a few. Submitted it and it said received but nothing else came up to actual schedule an appointment. So I found a number a called. Got there automated robot system. That was fun. Explained wha... read more
Frequently asked questions about Bergstrom Buick GMC of Appleton
How is Bergstrom Buick GMC of Appleton rated?
Bergstrom Buick GMC of Appleton has a 4.3 star rating with 754 reviews.
When is Bergstrom Buick GMC of Appleton open?
Bergstrom Buick GMC of Appleton is closed now. It will open tomorrow at 9:00 a.m.
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