This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Berglund Credit Line
- Used Car Dealers
- Roanoke, VA
About this business
Location details
2813, 3926 Williamson Rd, Roanoke, VA, 24012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was ready to buy a car I saw on the website here at a casa in *************. I was told I can't have it transferred to ********** to buy it today because it wasn't serviced! A vehicle that is listed on the website should have been readily available for me to buy. This should of been transferred without an issues it's a ****** car. To make a customer wait who has already been qualified to buy this vehicle shouldn't have to wait. I could of bought this with cash or credit. Casa just lost a sale because this is ridiculous and... read more
I have tried several times via different avenues (asking service person several times, chat at least 3 times if not more and emailing both the owner & service manager (email addresses found on website after Chat told me she's not allowed to give email addresses--interesting) and have been ignored on my question of 2 items on my bill totalling 500+ and their not showing a veteran discount which I questioned numerous times, even at the time I paid and was told I already took off a hundred dollars, that's not an answer and that... read more
No NOT buy a used car from this dealership! 2 days after buying a used Jeep we noticed the a/c would not blow cold on the passenger side. We called the dealership and they said it would be $2k plus (they said they would give us a couple hundred dollars off). This is ridiculous since it was only 2 days after buying the car. The dealership had to have known about this issue before they sold it. They are scam artists!
After buying my GMC Arcadia at **** Black Orlando, ** and taking it for service at least 3- 4 times and asked them to fix a raddle nose that turned out to be a major known problem in the exhaust system for these GMC Arcadia's **** Black Orlando not only ignored the problem for over a year and they never addressed it and always ignored. So, I took it to another *** dealer and immediately they found the problem when driving into the service department they say, **** you have a problem with the exhaust system" and I said to the... read more
After buying my GMC Arcadia at **** Black Orlando, ** and taking it for service at least 3- 4 times and asked them to fix a raddle nose that turned out to be a major known problem in the exhaust system for these GMC Arcadia's **** Black Orlando not only ignored the problem for over a year and they never addressed it and always ignored. So, I took it to another *** dealer and immediately they found the problem when driving into the service department they say, **** you have a problem with the exhaust system" and I said to the... read more
Business response:
******************* you for your feedback. We are deeply sorry to hear about your negative experience and appreciate you sharing it with us. We take your concerns seriously and are committed to making things right. We would like to extend an offer to revisit any concerns with your Acadia. We understand the expiration of your warranty and are willing to work with you on that. Please feel free to contact us to have this situation taken care of as soon as possible. We do value your business and would like to ensure your complet... read more
Bought a GMC Terrain from Crown Buick in September of 24. Car has been having problems since then. Asked to trade it about the third time it was having trouble, the manager said I couldnt, when clearly they knew about the problem beforehand but, looking to make a sale. They tell me I have to put another down payment on a trade. Why would i have to that if Im telling you the lemon you sold me is having issues 3weeks after the sell and continues having problems. I found also that it was overpriced and I couldve gotten a newer ... read more
Gm is the only one being belligerent. Have never spoke one word to him through the phone all contact has been via email to prevent that from happening. I have records of everything. Only time I spoke to anyone was the service advisor who confirmed the car wash acts like an octopus and most likely scratched the vehicle. Good thing I have photo evidence of before and after.
Business response:
I have nothing here to respond. The evidence he submitted to me is obvious the car wash did not make the marks on his vehicle.
Gm is the only one being belligerent. Have never spoke one word to him through the phone all contact has been via email to prevent that from happening. I have records of everything. Only time I spoke to anyone was the service advisor who confirmed the car wash acts like an octopus and most likely scratched the vehicle. Good thing I have photo evidence of before and after. I have nothing here to respond. The evidence he submitted to me is obvious the car wash did not make the marks on his vehicle.
I had an oil change and was very satisfied with the service.
Frequently asked questions about Berglund Credit Line
How is Berglund Credit Line rated?
Berglund Credit Line has a 3.1 star rating with 96 reviews.
When is Berglund Credit Line open?
Berglund Credit Line is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com