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Berglund Credit Line
- Used Car Dealers
- Roanoke, VA
About this business
Location details
2813, 3926 Williamson Rd, Roanoke, VA, 24012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Eh estados por muchos aos en este negocio y hoy el Sr **** ******* y la Sra ****** han sido el mejor servicio q eh tenido Y el Sr ***** el mejor vendedor por muchos aos Gracias por tu increble resea de 5 estrellas! Nos llena de orgullo saber que **** *******, Blanca * ***** te brindaron el mejor servicio. En Casa Buick GMC, trabajamos cada da para ofrecerte una experiencia excepcional gracias por confiar en nosotros todos estos aos
DO NOT GO TO THIS DEALERSHIP! YOU WILL BE RIPPED OFF! I went to check out the 2014 ****** Versa Note SV with my parents. The price is legit displayed $8,500 and mileage is like a little over ******. The car was new but the roof was dirty like someone splashed coffee all over the roof and the sun ******* were not just dirty but also looked somewhat old. When starting the car, my mom heard a loud noise and asked ***, the guy that was helping us, at the end of the test drive, about the noise and he claimed that it was normal fo... read more
I purchased a vehicle march 2025 and unfortunately it turned out to be defective. Shortly after purchase, I noticed engine problems, electrical issues, safety concerns. When I contacted the dealership about the problem, instead of providing real support, they dismissed my concerns, refused to cover certain repairs, and offered no solution.Buying a car is a big investment, and I expected honesty and accountability. Instead, I was left with a vehicle that is unreliable and costly to fix. Im sharing this so that others are awar... read more
My experience at Crown Buick GMC in ******** was terrible. When I first walked in, the older gentleman at the front desk never greeted me, kept his head down on his phone, and then casually told the younger salesman, You get her, as if I was an inconvenience. That set the tone for the entire visit.Even though I expressed how uncomfortable that made me, I still allowed the younger salesman to walk me around. The next day I received a call, explained what happened, and later spoke with a manager. Unfortunately, the manager see... read more
We bought a new truck, 2024, last 12/2024. Took the truck to get the tires check because of air running low. Mechanic told us that they're unable to patch it because there was already a patch right next to the damage. We went to the dealership and told them the story. The man said that it's not going to be replaced because there's no warranty, and no history of it being patched. Time and money wasted. They made us looked like we're lying, which we don't. All I know is, karma is a b---h. Because of what these people pulled, I... read more
Brought my 2020 *** ****** **** ****** in for a inspection and recall. Have been going to them for years and haven't really had much issues besides long wait times. Got my vehicle back with a couple big scratches and gouges on my bumper. Service rep said it must've happened there and he would get it fixed. Manager called me back days later and said nope didn't happen here we reviewed videos. When I asked to look at videos he said we don't share our videos call a lawyer if you want to review them. Absolutely terrible customer... read more
Had some issues with my 2023 Tahoe so I needed a diagnostics run on my truck. I found out it could take up to 5 days without a rental to get the diagnostics ran on it, but with kids and work I needed it done quickly. Eri and ***** listened and had my truck completely fixed within 3 days. They were so helpful and called me everyday with updates. Great customer service! Thank you so much for your 5-star review! Were glad to hear that Eri and ***** took great care of you and helped get your Tahoe back on the road quickly. We kn... read more
Only come here if you enjoy having to fight for the rights afforded to you under the manufacturer's warranty.Took the car in for some items of concern. Their initial response was, Nope sorry, none of that is covered. When pressed on their conclusion, they'll come back with some hand waving about exclusions.When pressed further, the terms of such exclusions will never be produced, and depending on how confident they feel about being able to stonewall the issue, it can go one of two ways:1. They'll do you the "favor" of seeing... read more
Business response:
That's right folks, you got it here, straight from the horses mouth. If you have anything unfavorable to say about your experience, prepare for retaliation. I have no idea if they're paying for positive reviews but it sure looks like they're trying to silence the negative ones.
******* and ***** were very helpful and helped me find my dream truck! I was in the market to get of my other cars and just one payment and they got me approved! It was magical! I am very satisfied with my experience and I love the truck! Thank you Thank you so much for the fantastic 5-star review! We're thrilled to hear that ******* and ***** helped you find your dream truck and made the experience feel magical! Helping you consolidate to one payment and drive away satisfied is exactly what we strive for. Enjoy your new tru... read more
Frequently asked questions about Berglund Credit Line
How is Berglund Credit Line rated?
Berglund Credit Line has a 3.1 star rating with 96 reviews.
When is Berglund Credit Line open?
Berglund Credit Line is open now. It will close at 7:00 p.m.
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