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Benjamin's Behavioral Health

3.0

About this business

Location details

9701 Richmond Avenue, Houston, TX, 77042, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.0123 reviews
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Tom Irick's profile image
Tom Irick 
on Google
2 years ago

Never go to see this psychiatrist, because you’ll never get an ACTUAL appointment with them. They are somewhere in California attempting to practice here in Houston. Their number doesn’t match what is on their website and the real breaking point with this doctor was when they tried to tell me that I needed a prior authorization from my doctor. I called UnitedHealth Care and had to get them and the doctor into a conference call to find out what was going on… they were STILL trying to resolve the charges of my previous appoint... read more

Brielle Sutton's profile image
Brielle Sutton 
on Google
2 years ago

I’ve been a patient here for the last 6 years. This used to be a great facility, until they were bought out sometime in 2021. With the buyout—all the previous staff were replaced and it was like going to a completely different office. These new folks are unprofessional. They don’t keep important information up to date in their systems, communication across their team is nonexistent—I always have to repeat the same information multiple times, I get several calls from varying phone numbers identifying as BBHS, they’ve tried to... read more

Butter Pecan's profile image
Butter Pecan 
on Google
2 years ago

I’ve been a patient here for the last 6 years. This used to be a great facility, until they were bought out sometime in 2021. With the buyout—all the previous staff were replaced and it was like going to a completely different office. These new folks are unprofessional. They don’t keep important information up to date in their systems, communication across their team is nonexistent—I always have to repeat the same information multiple times, I get several calls from varying phone numbers identifying as BBHS, they’ve tried to... read more

Richard Schoolcraft's profile image
Richard Schoolcraft 
on Google
3 years ago

Seriously can never get a hold of a single person. How can you run a place that "cares" about mental health, but you can't even get their appointments scheduled, return phone calls after 4-5 days, refill prescriptions, or anything that would show that you actually "care" about your patients? I'm going to begin looking for a new place asap. This is ridiculous. 

claudette ferro's profile image
claudette ferro 
on Google
3 years ago

They never answer. They never know what’s going on. They are terrible. 

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Frequently asked questions about Benjamin's Behavioral Health

How is Benjamin's Behavioral Health rated?

Benjamin's Behavioral Health has a 3 star rating with 123 reviews. 

When is Benjamin's Behavioral Health open?

Benjamin's Behavioral Health is closed now. It will open at 9:00 a.m. 

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