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Bend Sentry Storage

4.2

About this business

Storage with customer service as our key. We like happy customers! 

Location details

1291 SE Wilson Ave, Bend, OR, 97702, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.295 reviews
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Aubrey Sheridan's profile image
Aubrey Sheridan 
on Google
a week ago

Terrible experience from start to finish. The staff at the front desk can't book the 50% off 1st 4 month special, so I did it on line in their office. I was charged double every month and had to request a refund. Staff on site don't have permissions in the software system to help customers and management is out of state. Do yourself a favor and go anywhere else. 

Aubrey Sheridan's profile image
Aubrey Sheridan 
on Google
a week ago

Terrible experience from start to finish. The staff at the front desk can't book the 50% off 1st 4 month special, so I did it on line in their office. I was charged double every month and had to request a refund. Staff on site don't have permissions in the software system to help customers and management is out of state. Do yourself a favor and go anywhere else. 

Janis Helser's profile image
Janis Helser 
on Google
2 weeks ago

Being a customer for the past 11 months. I have encountered several issues with Bend Sentry Storage. Not only is their accounting system in place not accurate but the customer service is a joke. I've been locked out of my storage unit twice for no reason per management. This is not okay, my payments are always up to date. Also, the gate was broke down one night as the manager stated he has a "tweeker" working on it. Completely unacceptable.. A turn over in employees and management has caused a hardship for this company. Hone... read more

Janis Helser's profile image
Janis Helser 
on Google
2 weeks ago

Being a customer for the past 11 months. I have encountered several issues with Bend Sentry Storage. Not only is their accounting system in place not accurate but the customer service is a joke. I've been locked out of my storage unit twice for no reason per management. This is not okay, my payments are always up to date. Also, the gate was broke down one night as the manager stated he has a "tweeker" working on it. Completely unacceptable.. A turn over in employees and management has caused a hardship for this company. Hone... read more

Kevin Christopher's profile image
Kevin Christopher 
on Google
3 weeks ago

Yeah paid ahead because I was traveling, moved out a .onth early. They refused to refund me. New owns buy up all the storage companies in area and raise the rent every couple months. Had another storage unit on other side of town the rent went up 300% in 1.5 years. I would avoid this place with this new owners. Very bad business practices. 

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Frequently asked questions about Bend Sentry Storage

How is Bend Sentry Storage rated?

Bend Sentry Storage has a 4.2 star rating with 95 reviews. 

When is Bend Sentry Storage open?

Bend Sentry Storage is closed now. It will open tomorrow at 9:00 a.m. 

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