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Storage with customer service as our key. We like happy customers!
1291 SE Wilson Ave, Bend, OR, 97702, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 10:00 a.m. to 4:00 p.m. | |
Sun | Closed |
Terrible experience from start to finish. The staff at the front desk can't book the 50% off 1st 4 month special, so I did it on line in their office. I was charged double every month and had to request a refund. Staff on site don't have permissions in the software system to help customers and management is out of state. Do yourself a favor and go anywhere else.
Terrible experience from start to finish. The staff at the front desk can't book the 50% off 1st 4 month special, so I did it on line in their office. I was charged double every month and had to request a refund. Staff on site don't have permissions in the software system to help customers and management is out of state. Do yourself a favor and go anywhere else.
Being a customer for the past 11 months. I have encountered several issues with Bend Sentry Storage. Not only is their accounting system in place not accurate but the customer service is a joke. I've been locked out of my storage unit twice for no reason per management. This is not okay, my payments are always up to date. Also, the gate was broke down one night as the manager stated he has a "tweeker" working on it. Completely unacceptable.. A turn over in employees and management has caused a hardship for this company. Hone... read more
Being a customer for the past 11 months. I have encountered several issues with Bend Sentry Storage. Not only is their accounting system in place not accurate but the customer service is a joke. I've been locked out of my storage unit twice for no reason per management. This is not okay, my payments are always up to date. Also, the gate was broke down one night as the manager stated he has a "tweeker" working on it. Completely unacceptable.. A turn over in employees and management has caused a hardship for this company. Hone... read more
Yeah paid ahead because I was traveling, moved out a .onth early. They refused to refund me. New owns buy up all the storage companies in area and raise the rent every couple months. Had another storage unit on other side of town the rent went up 300% in 1.5 years. I would avoid this place with this new owners. Very bad business practices.
Bend Sentry Storage has a 4.2 star rating with 95 reviews.
Bend Sentry Storage is closed now. It will open tomorrow at 9:00 a.m.
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