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At Benchmark Mortgage (Louisville East), our goal is to provide an unsurpassed home financing experience for every client we work with in KY & IN. Our branch prides itself not only on having low rates, but also on our communication systems and legendary customer service. From conventional loans to FHA, VA & USDA home loans, we seek to help first time buyers, relocating families, downsizing empty nesters, families upgrading and clients refinancing. Allison Chesser and her team work tirelessly to make one of the most stressful... read more
13808 Lake Point Way #202, Ste 103, Louisville, KY, 40223, United States
Get directionsLegendary service- I really thought that was just a tagline, but Russ provided some of the most personal, sincere service I've ever experienced. Frankly, I was floored. I have a business that is all about customer service, so I am very aware of other companies who go above and beyond expectations. Russ and Benchmark went far, far above any reasonable expectation. THANK YOU for taking us through the process- you eliminated stress, made us feel completely cared for, and saved us money along the way. Wish I could somehow give t... read more
This process was so fast and painless. Russell has my business for life, as well as numerous referrals of family and friends. Thanks again Russell for making this experience so easy.
Russ and all those involved with Benchmark were a joy to work with! My husband and I highly recommend them!
Awesome experience getting to work with Russ and his team again. Reached out to me ~2 years after closing on our first home with opportunity to refinance which ended up in significant savings. Russ has always gone above and beyond making the entire process easy and smooth. I would highly recommend Russ to anyone looking for someone with an incredible work ethic, immense knowledge, and provides unbeatable customer service from the moment you meet him to beyond closing!
I have used Russ and Benchmark Mortgage (louisville east) for both an initial home loan and for a refinance. The experience was the same both times, excellent. Russ and team take time to explain the process, streamline form completion and documentation gathering, and keep you informed every step of the way. All the numbers and projections we discussed held true from the first sit downs to the final closing. The process was painless (disclaimer-as painless as home buying can be) and each time, things were done well. I appreci... read more
We have had nothing but the best experience working with Russ! We trust 150% that he makes the best decisions for our family! You will not be disappointed working with him!
Russ is an ace. Very ethical, diligent and determined to delivered first-class service. Communication is excellent. Thanks for all you do, Russ!
Benchmark Mortgage – The Gerry Group has a 5 star rating with 168 reviews.
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